Nicholas Tan Email & Phone Number

Singapore

Singapore

• Adept in guest experience and providing services aligned with brand standards.
• Efficient and competent in core front desk duties, including check-in and out.
• Resolving a variety of guest complaints and issues swiftly.
• Providing unique "WOW moments", aligning to brand's unique selling point.
• Facilitating effective communication between departments to ensure collective tasks are completed.
• Knowledgeable on welcome experience and the various set ups provided by the property.

Singapore

• Involved in event planning for EY's biggest annual event, the Entrepreneur Of The Year Awards.
• Facilitated and assisted with monthly GST seminars.
• Executed logistic assistance for EY's events in various scales.
• Actively part of internal communications including updating media excerpts.
• Edited social media graphics to be published on EY's professional social platforms.
• Performed photography-related assistance in EY's seminars and conferences.

Singapore

• Cashiering and sale of concessions.
• Box Office sales and ticketing responsibilities.
• Cinema ushering and security checks.

Singapore

• Attachment by Ngee Ann Polytechnic:
• Attended training and fulfilled attachment quotas.
• Setting up for the annual Formula One event and preparing logistics as required.
• Involved in graveyard shift event preparations, including seminars, meetings and marathon events.

Singapore

• Attachment by Ngee Ann Polytechnic:
• Attended training and fulfilled attachment quotas.
• Involved in room overturning and bed-stripping.
• Ensuring guest walkways and access points are in accordance to cleanliness standards.

Singapore

• Section I/C for wedding events.
• Handled food orders and waitering as per restaurant standards.
• Took up food runner roles, ensuring food is served at the right time with the right garnish.
• Handled restaurant orders and facilitated internal communications with head chefs.

Hospitality Business

Diploma, Hotel & Leisure Facilities Management

Activities and Societies: DE Sub-Committee (AY 17-18)

Gce 'O' Level

Activities and Societies: Infocomm Club - Head of Photography