Ahmad Naamneh Email & Phone Number

Play an integral role in the company's, accountmanagement, and client support function, working closelywith the team membersSelected by management to train new team members onclient satisfaction, products and services, systems, andcompany policies and procedures.Received and resolved escalation level calls fromrepresentatives and clientsActively listened to the client's needs and recommendedproducts to meet their requirementsResponsible for new team member training for the CustomerService Team.Responsible for the growth and development of over 70team members every day.Handle escalated calls to resolve concerns and complaints.Analyzed reports on improvements to bring effectiveness tothe department