Independent consultant on DevOps/SRE topics and datacenter industry. Primarily remote work.

Returned to SRE after 2 years in Global Capacity Delivery, led cross-organizational effort to build regional Cloud datacenter presence now rolled out to Japan & other sites. Fall 2015 became SRE Site Lead for Google San Francisco office (manages team allocations & office team composition, + perf mgmt process for all SREs in SF)

Global production compute & storage infrastructure planning. (part of Global Capacity Delivery organization). - Led company-wide initiative to integrate capacity planning & reservations by Google Product Areas with datacenter/cluster planning & infrastructure delivery teams. Made pizza.

Director of Cluster Management Group in Site Reliability Engineering, Mountain View, CAThis group manages the low level execution environment for all Google products except ones that use dedicated hardware and became the common environment that all new Google products used for compute & storage.

Direct the execution of product development and client service / support functions for a startup focused on the XBRL technology for automating financial reporting as used by FDIC for over 8000 member banks and major European banks. Collaborate with the CEO and Marketing on new product development vision.Managed engineering and salary cost budget to achieve company goals of increasing sales by 300% over 3 years to over $3 million/year. Develop budget forecasts; interview, hire, and manage overall project implementation for staff of 26 direct and indirect reports.Key Achievements:> Improved timeliness and quality of product releases for 5 products by focusing requirements on key customer needs and implementing QA & defect tracking processes.> Enhanced reliability and feature set of existing products, which resulted in achieving best suite of products in the marketplace as evidenced by rapidly increasing sales (average growth 75%/year).> Initiated and directed development of an Excel add-in product, which was key to first OEM deals with major software vendors including SAP.> Led architecture and engineering of first major customer implementation of server product with a microfinance clearinghouse

Recruited to deal with persistent quality issues and to realign development organization of 10 different products in Embarcadero’s suite of Database Administration, Development, and Modeling tools including the industry leading DBArtisan® and ER Studio® product used by 97 of the Fortune 100, and an additional 56,000 business customers. Established quality and release timeliness objectives for the organization and administered $16 million salary and capital expenditures budget.Managed four directors from Engineering, Quality Assurance, Technical Documentation, and Information Technology disciplines, in addition to 110 indirect reports in 5 major locations.Key Achievements:> Refocused development on a smaller number of high value products by discontinuing some products and realigning resources with company revenue goals.> Reduced new release defects by 50% and cut major patches from 6 to 1 per release through proactive planning and improved quality process.> Redesigned customer bug process to reduce time to fix customer issues from 4-6 months to under 60 days.

Spearheaded the development, quality assurance and MIS/operations functions for an early stage company concentrating on the development of peer-to-peer network systems for secure collaboration and information exchange (Enterprise Napster). Conceptualized and established a hosted data center environment, including system configuration and architecture. Collaborated on network technology and provided advice on product direction and Internet functionality. Conducted hands-on regression testing and performed customer trial field installations at multiple locations. Hired and supervised staff of 10 direct reports.Key Achievements:> Released product to early customers (GM, Accenture) through three software production versions.> Conceptualized emerging standards for accessing files over the internet.> Reviewed and assisted with authoring successful patent applications which proved instrumental in Microsoft’s acquisition of Xdegrees in 2002

Started the network operations department as one of the first 30 employees at Zaplet Inc. a Kleiner-Perkins venture-backed company. Hired 10 team members and established site operations for a major three-tier, application-based site running on the Sun/Java/Oracle (Java/J2EE) platform. This included hosting service for early customers and redundant connectivity with substantial uptime guarantees. Designed performance suite, provided specifications to developers, and conducted system performance benchmarking. Responsible for a $4 million equipment and salary cost budget.Key Achievements:> Launched the $3 million data center, which encompassed negotiation of software licensing, hosting facilities, internet connectivity, and hardware contracts / leasebacks. > Performed cost analysis of deployment for various customer and reference configuration, and participated in cost reduction process that yielded 20-50% savings during deployment phase.> Designed QA/test release cycle for company and ensured adherence to serviceability and privacy issues. > Member of team that repositioned the company from a consumer focused to enterprise software company.

Founding VP of Engineering of FaceTime Communications - provider of real time network interaction services to enterprises. Product was an enterprise chat/IM engine that interfaced IM to a support/customer service environment.

Built the development, QA and Internet operations team at PointCast’s Broadcast Facilities, focused on development of server software, hardware and network operations. Performed public speaking and press/analyst presentation roles, and participated in business development and strategy activities. Managed staff of 75 employees. Key Achievements:> Grew user base from zero to more than 2 million on a weekly basis within first six months, while maintaining over 99.5% uptime and scaling server capacity by a factor of over 1000x.> Assisted in closing $38 million in B-round funding by providing technical presentations and due diligence.> Designed significant components of the server architecture to enable scaling to millions of concurrent users.

Promoted to establish group charged with developing Oracle’s entry into the Web Server/Application server space. Supervised staff of 15 employees. Key Achievement:> Released first product and first “free” Oracle product for use by developers integrating Oracle applications with the World Wide Web (co-inventor, Patent #5,761,673). This led to establishment of major company-wide initiative to enable domination of Oracle in the internet-facing web application marketplace based on an RDBMSThis position was the last of several over a 5 year career at Oracle covering areas of Desktop & Network software development at the Manager, Senior Manager, Director and VP level.

As an initial founder of CPRC Inc, architected and developed the TCS distributed control system based including hardware selection, operating system and communication system design and implementation as well as implementation of initial customer systems in the United States and Europe. Developed initial design of system operator interface as well as all low level device driver functionality for both Computer Products and externally built I/O hardware.

Performed design and analysis of Internet protocol based systems used both in the laboratory and by US Army units in the field. Participated in design/review sessions with other US Government agencies and contractors. This position involved prototyping in the C programming language using UNIX based systems on various hardware architectures.

Implemented process systems for EMC Controls Emcon-D process control systems, including operating system and system communications design for both remote (PCM) processor and operator control station (DCM) systems. Implemented as systems engineer 7 systems for ARAMCO, a major EMCC customer and was selected as a member of the design team for the next generation system that replaced Emcon-D. Programs written in “C” and Assembly Language