Nathan Roach Email & Phone Number

Euless, Tx, Us

Collaborate with the Director of Operations to resolve complex issues, oversee financial activities, and enhance interdepartmental communications, contributing to streamlined operations.Develop and execute strategic operational plans, improving donor communications, vendor performance, and overall organizational efficiency.Make critical operational decisions, analyze complex scenarios, and lead multi-departmental initiatives to ensure successful project rollouts and resolutions.Partner with the Accounting department to ensure accurate and timely financial reporting, contributing to enhanced fiscal accountability.Monitor and improve quality control processes, ensuring efficient tracking and response for donor communications and check processing.Direct enterprise-wide policies and initiatives related to Information Systems, IT, web technology, and communications, aligning them with organizational goals.Manage the full employee lifecycle, including interviewing, hiring, training, performance appraisal, and professional development, fostering a high-performing team.Implement and enforce company policies and procedures, ensuring compliance and operational consistency across the organization.

Euless, Tx, Us

Led the strategic development and execution of the corporate website, ensuring a strong online presence and effective product marketing, which boosted online donations by 20%.Directed full product lifecycle management, including market research, customer needs analysis, product vision definition, and cross-functional collaboration with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction targets.Spearheaded media advertising campaigns across web, print, and digital platforms, managing vendor relationships and optimizing ad spend to maximize ROI.Oversaw the management and growth of web and social media channels, driving engagement and brand awareness.Designed and executed comprehensive email marketing campaigns, meticulously managing budgets and analyzing campaign performance to drive customer acquisition and retention.Acted as Product Owner in Agile/Scrum software development projects, ensuring alignment with product vision and timely delivery of features.Earned the Application of Ethical Leadership Excellence Award from WGU, 2018

Euless, Tx, Us

Responsible for overseeing the organization’s computer systems or database networks to ensure proper maintenance and security. Includes working with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software, and using employee feedback to isolate issues.Configured, managed, and monitored the company's network environment (physical and virtual) to maintain a secure and reliable network environment.Coordinated with vendors to upgrade or replace existing equipment to provide optimal performance.Served as lead engineer for all virtualization projects, ensuring successful implementation and performance optimization.Assisted with disaster recovery as necessary, contributing to the organization's resilience and data protection.Acted as the designated Subject Matter Expert (SME) for all executive and top management system issues, providing timely and effective solutions.Managed the organization's Active Directory, ensuring efficient user and resource management.

Euless, Tx, Us

• Responsible for all trouble tickets involving desktops, laptops, peripherals, phones, and tablets.• Implemented and trained on Spiceworks ticketing system.• Maintained all servers and desktops, including software updates and security patches• Purchasing and inventory tracking of all software and equipment• Performed all desktop deployments• Worked with employees via phone, email, and remote assistance

IT Consulting | Web Design | Product Management | Hardware/Software | Training

Volunteering time to help raise money and awareness for Spina Bifida. This involves running and participating in charity events which raise funds for children with Spina Bifida for camps, college, medical bills.Actively Serves on the Board / Committee

Burbank, Ca, Us

Route management throughout the Austin and surrounding areas including 2 of the top accounts in the region. Sales development performed during route management introducing and capitalizing on new and existing Aramark products that would benefit the existing customer. Performed cold calls/stops while on the route to gain new business.District Manager in training.

Atlanta, Ga, Us

A physical, fast-paced position that involved continual lifting, lowering and sliding packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs, into trucks set to go out for delivery. Scan each package and verify correct placement on truck.Summer job prior to entering college.

Master Of Business Administration (Mba), Business Administration And Management, General

Ba, Business Administration And Management, General