SAS Signature

Chicago market (2019)Philadelphia market (2020)

Market Manager for Seoul marketExpedited the resolution of partner needs and cultivated continued partnerships, conducting daily face-to-face meetings with property managers and negotiated deals to consult specific operational needs. My role required that I also liaise with internal operations teams and streamline the implementation and fulfillment of negotiated contracts. In each of my duties, I toiled to improve the balance between our delivery of company value and satisfaction of customer needs for optimal organizational function. Nominated for APAC Market Associate of the year award (2017)Selected Contributions: ~ Oversaw operations of accounts for more than 150 hotel clients in Seoul / Gangnam area; liaised with 40 high-volume accounts. ~ Augmented market sales by 115% from Q1 to Q3 in 2018; strengthened relationships with top 40 accounts and devised more efficient and effective meeting strategies. ~ Nearly doubled amount of in-person interactions conducted each week with property managers; facilitated speedy negotiations and uncovered solutions to pressing operational issues.

Partner Success Manager overlooking 2000+ in South Korea Cultivated account management pipeline and supplied sales strategy consulting to over 2000 properties to ensure speedy problem resolutions. Functioned as a point of contact for property partners and facilitated support, communication, and consulting efforts. Advanced departmental internal processes and analyzed account performance, utilizing this information to develop and enact account-specific metrics. Introduced individualized resolution plans and communication strategies

Developed of economy and industry forecasts for 2014 / 2015 fiscal years.Developed target markets strategy recommending expansion into Indonesia and maintained targeted focus on Singapore and Middle Eastern countries; uncovered 130% growth of overseas orders in just two years.Generated competitor quarterly sales and earning profit analyses reports; presented information to CEO.Compiled benchmarking reports on global top five construction companies.

Supported marketing team at L'Oreal LUXE Travel Retail Asia Pacific~ Spearheaded innovation of brand brochures and gift with purchase(GWP) marketing endeavors~ Acted as a marketing assistant for Biotherm brand. Composed product booklets and promotional flyers~ Designed in-flight magazine pages and communicated monthly sales reports through presentation slides. ~ Trained beauty advisors about products and sales tips