Pradeep Nagar Email & Phone Number

Noida, Up, In

India

• Diagnose and resolve complex infrastructure-related issues.• Provide technical support and troubleshooting for network problems.• Implement preventive measures to minimize system downtime.• Managed 15+ Datacenter and provide services to 500+ clients• Perform various NW migrations (SW, Routers, Load Balancers, Firewalls, VPN devices, ...) • Working with TCP/IP, Security, LAN, and WAN – devices and technologies: Switches, Routers, Firewalls, Load Balancers …) • Preparing and deploying new configuration on devices for FMO toolset • Opening and handling associated TOP & RTPA tickets and troubleshoot potential issues.• Applied routing changes including BGP, OSPF and EIGRP, which improved network Performance.• Maintain detailed documentation of infrastructure configurations, processes, and procedures.• Work closely with other IT teams, departments, and stakeholders to understand business requirements and provide effective solutions.• Communicate technical information to non-technical stakeholders in a clear and understandable manner.• Manage changes to the infrastructure environment through established change management processes.• Minimize disruption and ensure that changes align with organizational goals.• Technologies- HP, F5 Load balancer, Checkpoint Firewall, Wireless, SDWAN

Managed 15+ Datacenter and provide services to 500+ clients Experience troubleshooting TCP performance issues in data centers and globalnetworks (knowledge of tcpdump/Wireshark and similar tools) Delivered administration, troubleshooting, and support services for large Datacenterwithin a high-security environment. Implemented planned maintenance for hardware replacement or upgrades Requiredfor routers, switches, firewall and Load Balancer Resolve day to day troubleshooting scenarios in the DC Provide operational escalation support during critical incidents as necessary Applied routing changes including BGP, OSPF and EIGRP, which improved networkPerformance. Created the VIP,Pool, Host and upgrade the Load Balancer, which improved thenetwork performance Maintained seamless end-to-end communication by delivering support forLAN/WAN services Technologies- HP, F5 Load balancer, Checkpoint Firewall, Wireless, SDWAN

Optimize network performance and reliability by maintaining hardware andsoftware, analyzing technical issues, and ensuring availability to system users Execute the maintenance window changes for multiple locations, performingtroubleshooting of routing and switching issues Applied routing changes including BGP, OSPF and EIGRP, which improvednetwork Performance. Maintained seamless end-to-end communication by delivering support forLAN/WAN services ISP Link commissioning, decommissioning, up gradation, degradation Communication with 170 ISPs (Telephonic, Orange, AT&T, Wafer, Airtel, etc..)for services Device (HP 5130 ,5900 ,5930,5940 ||OMNI OS6400, OS6850, OS9800 ||NOKIA 7750 SR-1s,7705 SAR-8 v2, 7210 SAS-SX, | Cisco2901,3825,3925,5500,7206,7604, Nexus 9396PX, 93180YC-EX

New Delhi Area, India

Handled the LAN services Provided network connectivity to 70 Indian Railway station Troubleshooting of various Physical connectivity issues at Server Room, DataCenter, and at client End. Communication with ISP’s Link PGCIL, RailTel. Configure Router and switches (Nortel)

Gurgaon, India

Troubleshooting of various Physical connectivity issues at Server Room, DataCenter & client End Monitoring the Services/ISP link via tool WhatsApp Gold, Nagios Configured the Cisco Switch & Router Communicating with different ISP’s like BSNL, RailTel, PGCIL, MTNL, andtroubleshooting with them on reliability and different issues. Troubleshooting of user issues (like internet connectivity, cableconnectivity, Windows issue, printer issue) Devices (Cisco 2950,2960, Catalyst 3550, 3750,6500=6503-E, 6506- E,6513-E, ASR1K, ASR9K) Provided the connectivity with Indian government offices (Vikash Bhavan,Railway Bhavan, Rashtrapati Bhavan, Parliament of India, etc. )