Naaji Robinson, Cbcp, Ccrp Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Key Initiatives-Cloud DR SME for Disaster Recovery Management teamLed adoption of cloud disaster recovery solutions (Defined solution types, strategies, plans, & testing scripts) in collaboration with Cloud Architects, Network Engineering, Border Security, & Cloud OperationsDefined recovery strategies with Application & Business Owners based off of the criticality identified in the BIARelationship Manager for 30+ business critical applicationsIdentified upstream & downstream dependencies to ensure RTO\ RPO

Create Application/System BIA documents in accordance with applicable policy, process, and procedure as per project requestPerform gap assessments of application/system disaster recovery plansAssist in the development of recovery plan documentsParticipate in projects to provide IT continuity expertise and direction at the IT Function / business unit levelCreate concise, accurate, and timely reports of risk points, BIA status, etc.Educate system owners regarding disaster recovery planning and optionsCreate project plans, documents, and presentations regarding resiliency planning and disaster recovery

Greater Chicago Area

Private IT consulting for local SMBs and non-profit organizations.ArchitectureServer/ client hardeningAutomationSystems administrationCloud migration/ adoptionIT StrategyDisaster recovery planningVirtualization

VMWare SME on Operations Engineering team (vCenter, SRM, VROPs, ESXi, HPE HCI, etc.) Install, support, and maintain servers and related software for all branch officesCoordinate with vendors to troubleshoot and repair outagesEnsure proper patch levels on server hardware and softwareCoordinate with business owners to complete server project requirementsMonitor servers for failures and performance problemsMaintain technical documentation for CDW’s server infrastructureParticipate in business continuity planning for infrastructureCoordinate with IT Help Desk to communicate issue status and respond to questionsRespond to and resolve support cases generated in CDW’s support ticketing systemBuild, Install, and maintain server hardware and related softwareCoordinate and/or complete repairs of physical and virtual infrastructureEnsure proper software and firmware patch levels on servers using Microsoft SCCM, vCenter, Red Hat Satellite, and HP OneViewRemediate issues from servers reporting operating system error events and monitor servers for performance bottlenecksAssist in the management of Active Directory, Domain Name Resolution, Certificates, Distributed File System (DFS), File Services, IIS, and Windows Application server roles within a virtual and physical architectureEnsure that the company has the appropriate infrastructure in place and configured to handle the workload of WFH for offsite coworkers due to the Covid-19 pandemic

200 N. Milwaukee Ave.

Create and customize customer imagesOversee and troubleshoot complex network configuration orders and assist technicians, sales and customers as neededProvide status updates to Account Managers and customersUpdate order record systemsAssist Sr. Engineer with defining build processes, educate Sales concerning configuration delivery processes and working with management to plan and organize customer projectsPerform quality checks on network-related ordersComplete complex networking and advanced imaging configurations as needed and update stakeholders on the processAct as a technical resource in assisting technicians to resolve problemsProvide sales support for customer projects, educate customers and Account Managers in new technology, products & services, build vendor relationshipsMeet with Sales and customers regarding projects or Configuration Service opportunities

200 N. Milwaukee Ave.

Administer all aspects of the Imaging Network to include but not limited to: PC and Apple network hardware, Symantec Solution Suites, Server applications, SQL database, and Altiris ImagingTroubleshoot network software and hardware issues; document issues resolutionUpload new customer images to the image serversProvide sales support for customer projectsMaintain the asset tag printing devices, update image files as necessaryAct as the technical contact for imaging ordersAssist in conducting tours and product demonstrationCoordinate efforts to maintain awareness of new technologies including; working with customers, vendors and SalesConsult with outside technical staff and customers to resolve configuration issuesResearch new technology and possible compatibility issues, creating process documents, as well as maintaining web forms and updating documentationManage scheduled tape backup sessions

200 N. Milwaukee Ave.

Create scripts using command line to optimize configuration times and minimize quality errorsConfigure customer's systems to their required specificationsTest systems to ensure 100% qualityTroubleshoot problems with computer systems, including hardware, software and peripheral equipmentAssist in creating process documentationCommunicate issues concerning customer orders to internal and external customersTrain new coworkers on processes, troubleshooting issues, and resolving issues with configuration ordersFacilitate open communication with Sales. Communicate updates on configuration orders to internal and external customers and update records

Supervise, install, operate and perform unit level maintenance on multi-functional/multi-user information processing systems, peripheral equipment, and associated devices in mobile and fixed facilitiesPerform analyst and information assurance functions; construct, edit, and test computer system program; conduct data system studies and prepare documentation and specification for proposalsTravel to attached units to teach various system upgrading processes.

Zion, Il

Create MS AD and Exchange user accounts through powershellAssist in hiring, creating projects, training and supervising of seasonal technicians. Configure and install new hardwareDevelop, enhance and maintain systems that provide efficient and robust support for a large number of systems in an enterprise environment Conduct preventive and corrective maintenance on District network systems, computers, phones, wireless devices and data cabling On occasion liaison and or work with outside contractors for Technology Department projects Create documentation for District technology support

East Elementary

http://eastschoolnews.blogspot.com/2013/12/east-school-robotics-competition.htmlFLL challenges kids to think like scientists and engineers.Explore the awe-inspiring storms, quakes, waves and more that we call natural disasters. Teams will discover what can be done when intense natural events meet the places people live, work, and play.

Bachelor'S Of Science

Certificate Of Completion