Flora Langel De Kock
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Flora Langel De Kock Email & Phone Number

enjoying being a Designated Service Manager, every day! at Cisco
Location: Plano, Texas, United States 38 work roles 6 schools
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enjoying being a Designated Service Manager, every day!
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Plano, Texas, United States

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Flora Langel De Kock is listed as enjoying being a Designated Service Manager, every day! at Cisco, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Flora Langel De Kock.

Flora Langel De Kock previously worked as Designated Service Manager at Cisco and Chief Financial Officer at Share And Make Aware, Inc. Flora Langel De Kock holds Bachelor Of Arts - Ba, Religion/Religious Studies from University Of Northern Iowa.

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About Flora Langel De Kock

Taking on multiple challenges and succeeding every day. I am a firm believer in using every hour I have to make a difference. Either in my social circle and family lives, in my community, or on a more national and international level. Everything I do goes into helping make the great puzzle of my life a beautiful artwork.My first self-organized volunteer event was when I was 10 years old. I obtained permission from the principal to organize a group for a "recess" clean-up of the garbage that collected in a creek by my middle school over the years. With knowledge learned during Girl Scouts, we ensured items, such as discarded car batteries and medical waste, were handled as safely as possible.As I grew up, I focused on strengthening my skills with people, computers, & communication. I now educate users who are otherwise uncomfortable with technology by explaining how to use it in terms they can understand. I also keep furthering my knowledge into the IT world to help myself be more well-rounded team member so I can draw on the knowledge of events in the past to help troubleshoot issues more effectively in the future. Time isn't just money, it's a gift you can give. And I love to see mine well spent.Lastly, due to a company that has extracted my profile & title and determined erroneously that it was appropriate to have their consultants ask me for jobs/referrals. I have a policy to NOT refer anyone I do not have personal knowledge of their skills & I am not involved in the decision of hiring personel.

Listed skills include Troubleshooting, Networking, Microsoft Office, Customer Service, and 46 others.

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Cisco
Cisco
enjoying being a Designated Service Manager, every day!
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38 roles

Flora Langel De Kock work experience

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Designated Service Manager

Current

San Jose, CA, US

  • Responsible for providing technical assistance to Customer Success Managers and help them overcome technical barriers that customers might experience as they deploy and use our products
  • You will report to a Technical Support Manager
  • The Designated Service Manager (DSM) has the skills of a highly hardworking, experienced professional with a full understanding of industry practices and company policies and procedures and resolves a wide range of.
  • These issues often include product bugs, DNS issues, network configurations problems, and assistance with sophisticated product configurations, performance tuning and optimization, troubleshooting delivery/connectivity.
  • Provides Jumpstart services
  • Provides Implementation advising and assistance
Jun 2022 - Present

Chief Financial Officer

Current
Share And Make Aware, Inc

Initially cofounded in 2007Concept was reignited in February 2020Officially formed as a non profit in October of 2020 helping as a technical kickstarter to small businesses, individuals, and non profits with overcoming technical challenges

Apr 2007 - Present

Senior Consultant

Current
A.M. Styles Enterprises

Web design, maintenance, hosting

Jan 2017 - Present

Designated Service Manager

Atlanta, Georgia, US

February '22 - Nominated for Innovation Team & MVP Recognititions

Mar 2020 - Jun 2022

Senior Analyst At Pepsico

Noida, Uttar Pradesh, IN

Assist data back up and recovery to ensure Sarbanes–Oxley complianceAct as hands & feet for data center hardware, rebooting and verifying server information as needed for remote assistanceCommunicate information effectively and in a timely manner as situations require.

Apr 2017 - Sep 2019

Jewelry Consultant

Akron, Ohio, US

Jewelry Consultant (02/2017 - 01/2019) Collin Creek MallAssist with finding the right purchase for the customerAssist with store opening/closingMaintain the store appearance by restocking and cleaning the casesOffice Manager (02/2017 - 4/2017) Willowbend MallProcess the receiving and sending of items for repair and keep detailed recordsJewelry Consultant.

Nov 2016 - Jan 2019

Seasonal Cashier

Gardena, CA, US

Handle sales of seasonal items and assist with annual inventory.

Nov 2016 - Jan 2017

Media Consultant

US

-Consulting Position-Assisted with website maintenance, web presence, and poster creation for this companyCreated a contact list for owner to communicate with participants and notifications for upcoming eventsAssist with maintaining the communicationsDesign poster publications for distribution locally and online

Aug 2009 - Dec 2016

Private Contractor

Minneapolis, Minnesota, US

Contacted to handle multiple levels of IT work around the area. Set up hardware and educate customers Clarify any questions they may have about their new machinesRepair and trouble shoot issues as requested

Dec 2013 - Nov 2016

Subcontractor

Vancouver, BC, CA

Assisted with fiber optic network as the hands on technician in the field.Provided escorts for clients technicians.Assisted with correcting schematics when the is a conflict in documentationUtilized a Viavi MTS-6000A V2 JDSU to test connectivity for troubleshooting and verifying new fiber paths were complete.

Feb 2016 - Sep 2016

Field Technician

Davenport, US

Troubleshooting and repairing technological conflicts for clients as situations are encounteredBroke down and set up new stores POS and other technologiesComplete cutovers for various random businesses

Nov 2015 - Aug 2016

Computer User Support Specialists

Hanover, MD, US

Contracted to CUNA MutualApply user provisioning attributes to allow access and applications to be available to users as appropriate to their job needs.Order Verizon lines and update accounts as needed for user job function-Allegis Group affiliate

Jan 2015 - Jan 2016

Sales And Marketing Representative

Alpharetta, Georgia, US

Contracted to HPAnswer questions and demonstrate product features for users unfamiliar with the products.Travel from site to site to ensure products appear in the best state for public demonstration.-Allegis Group affiliate

Feb 2013 - Aug 2015

Tier 2 Onsite Technical Support

Southfield, MI, US

Handle break/fix situations as they aroseVerify assets for auditsShip outdated/broken beyond repair hardware to leasing companyLocate and document status is surplusManaged the printer project by organizing locations, what assists were in which location, what was highest priority to be replaced and worked around user needs to mitigate impact to clientDeploy.

Jun 2013 - Nov 2014

Deployment Technician

Southfield, MI, US

Educate users on the programs, operating systems, and hardware of their machines.Document all asset status changes and modifications. Assist tier 2 with the occasional task.Work with coworkers to ensure a steady flow of work is completed.AV equipment testing and documentation of hardware malfunction-Contract position w/ John Deere-

Nov 2012 - Jun 2013

Private Tutor

Wyzant Tutoring

Assist in helping provide clarification of the English language and colloquial usage of words and jargon to help student feel more capable of communicating in the social environment.

Jan 2013 - Apr 2013

Data Analyst

Bdi

Cleveland, OH, US

Processing quotes, updating pricing, and identifying information for individual branches.

Feb 2012 - Oct 2012

Author, Hiring Manager, & Team Lead

Gamentrain.Com

-Multiple positions-Started out as a entertainment author in Sep 2011. In April 2012 took on editing for the company. In May was approached to partial owner and become the team lead for the gaming portion. As of June 2012, I am now also in charge of communicating and hiring all new authors, pod casters, and video bloggers.

Sep 2011 - Jul 2012

Customer Care Associate

Advanced Systems, Inc

Training to function as both IT helpdesk and software support

Dec 2011 - Jan 2012

Data Analyst

Lake Forest, Illinois, US

Short term contractTemporary position to verify merging information to avoid potential duplicatesCompleted a 4 day project expected to need 10 people in 3 days with only 3 other technicians.Worked profusely with Sharepoint during this project

Nov 2011 - Dec 2011

Customer Care

US

Answered inbound calls about Cobra insurance and HRA/FSA claimsMade reinstatements by fax, mail, and via phone callsAnswered questions about Cobra continuation coverage & about Flexible Spending Accounts (FSA) claims.Had a 92% confidence rating each month I worked. Only negative review ever provided was a complaint against the company, not my handling of.

Oct 2009 - Apr 2011

Computer Technician

Menlo Park, CA, US

Contracted to Iowa Health systemsOrganized and planned out schedules to deploy and replace machines in an actively used environment. Determined programs necessary for quick deployment and minimal disruption of hospital staff. Assisted with deployment of machines until an injury sustained caused me to be unable to walk which was necessary for the job.Worked.

Jun 2009 - Sep 2009

Web Designer

Cedar Falls, Iowa, US

Worked two positions simultaneously for the department.Redesign, build, and implement a new website design for the departmentI worked as basic office staff and website assistance towards the end of my time with this department due to medical reasons.

Aug 2008 - May 2009

Office Assistant

Cedar Falls, Iowa, US

  • Worked two positions for the department simultaneously
  • Managed, maintained, and organized tasks while keeping the inventory database updated with item locations
Aug 2008 - May 2009

Office Manager

Ray'S Auto Sales
  • Started as a company computer technician
  • Managed all mail, payments, accounts
  • Processed legal paperwork for car sales and loans
  • Assisted with out of state purchases and title processing
  • Stayed with employer until office closed
May 2007 - Feb 2009

Processing Assistant

US

-Contract position- (3 different companies)Managed inbound and outbound mail, updated data and policy cancellations in regards to open mortgage accounts, processed inter-company documentation for various companies, and onoccasion redirected calls

Dec 2007 - Apr 2008

Office Assistant

Cedar Falls, Iowa, US

  • Worked four separate positions simultaneously for the same department.
  • Managed, maintained, and organized tasks while keeping the inventory database updated with item locations
  • Assisted with training new employees for all positions within the department experienced in
  • Assisted with scheduling and filing of paperwork for new hires
  • Updated staff and faculty accounts through Microsoft’s network through Active Directory
  • Assisted in writing the student employee job descriptions and policies book
Aug 2004 - Dec 2007

Computer Technician

Cedar Falls, Iowa, US

  • Worked four separate positions simultaneously for the same department.
  • Assessed and worked on current tasks based on priority of completion needed
  • Troubleshooting, installation, & administration skills with Windows XP, Vista, 7, Mac OS 9 and 10.1 & 10.2
  • Worked with fellow student employees and supervisors to identifying trends in the network and systems we managed
  • Addressed software issues that staff and faculty encountered, ranging from routine problems to complex global network problems
  • Assisted with asset review and identify potentially missing assets in inventory after our asset tracking applications server crashed.
May 2002 - Dec 2007

Computer Lab Monitor

Cedar Falls, Iowa, US

Worked four separate positions simultaneously for the same department.Work on current tasks based on priority.Maintain computer labs and troubleshoot issues as they arrived.Address printer issues such as toner low, paper jams, and computer unable to connectAssisted students with basic application education to allow them to complete their.

Feb 2002 - Dec 2007

Model

Cedar Falls, Iowa, US

Pose in same position for extended periods of time to allow at students to learn the human form

Feb 2001 - Dec 2001

Customer Service Rep

Ran main reception area as well as check out.Complete transactions, layaways, and returns for customersTake down drawers at the end of the eveningMaintained the area and watched for illegal activity.

Aug 1999 - May 2001

Columnist

Handled reformatting of publications of obituariesAssisted with creating the Sunday sales add

Dec 2000 - Feb 2001

Receptionist & Medical Records

Dr. Mcmullan

Maintained filesGreeted patientsMade copies of medical records for insurance companiesArranged appointmentsSent notifications of test resultsFollowed HIPAA regulations as by law

Nov 1998 - Aug 1999

Counter Clerk

Handled monetary transactions for purchaseAssisted special needs customers with carrying or provided special needs satisfaction of customersAssisted with investigation of theft by employeeHelped maintain cleanliness of prep areasOpened and closed as requested by managers

Feb 1998 - Feb 1999

Clerk & Consultant

Short Stop

Trained the employees and staff in the new item system as well as ran the till for customers during the morning shift.

Feb 1998 - Nov 1998

Consultant And Information Management

Quasi Productions

Worked at multiple different businesses under this company assisting in updating their systems to a different system set up by this company and managing their inventory to make sure it was up to speed.

Mar 1996 - Nov 1998

Sandwich Artist

US

Received the only 100% rating for cleanliness and following of food handling policies of the store for the time I was with the companyFollowed procedures and prepared food prior to order for quicker processing of customer requestsPrepped bread for baking both standard and custom orders

Aug 1995 - Nov 1995
6 education records

Flora Langel De Kock education

Bachelor Of Arts - Ba, Religion/Religious Studies

University Of Northern Iowa

B.A., Religious Studies With Russian Minor

University Of Northern Iowa

Furthering Education Classes

Hawkeye Community College

Associate Of Arts And Sciences (Aas), General Studies

Northeast Iowa Community College

Diploma, General Education Diploma

Decorah High School

Continuing Education Courses, Non-Profit/Public/Organizational Management

Collin College Continuing Education
FAQ

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What company does Flora Langel De Kock work for?

Flora Langel De Kock works for Cisco.

What is Flora Langel De Kock's role at Cisco?

Flora Langel De Kock is listed as enjoying being a Designated Service Manager, every day! at Cisco.

Where is Flora Langel De Kock based?

Flora Langel De Kock is based in Plano, Texas, United States while working with Cisco.

What companies has Flora Langel De Kock worked for?

Flora Langel De Kock has worked for Cisco, Share And Make Aware, Inc, A.M. Styles Enterprises, Insight Global, and Bay Information Technologies & Systems Ltd..

How can I contact Flora Langel De Kock?

You can use AeroLeads to view verified contact signals for Flora Langel De Kock at Cisco, including work email, phone, and LinkedIn data when available.

What schools did Flora Langel De Kock attend?

Flora Langel De Kock holds Bachelor Of Arts - Ba, Religion/Religious Studies from University Of Northern Iowa.

What skills is Flora Langel De Kock known for?

Flora Langel De Kock is listed with skills including Troubleshooting, Networking, Microsoft Office, Customer Service, Technical Support, Windows, Leadership, and Blogging.

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