• Joined as Sr Recruiter challenged to deliver 3-4 hires/month with 40%+ DEI target & <45-day TTH while mentoring 1 new recruiter, establishing sourcing/recruitment strategies, & driving better data practices.• Hired niche candidates for Software Development, QA, XD, Data Engineering, Account Management, Tech Sales/Business Development, Infra/DevOps/Cloud Engineering—from Graduates to Executive level—with a focus on Quality and DEI.• Successfully Implemented new Data Driven and Data Hygiene practices that helped the candidate interview processes improve by 15% Nationwide, by creating videos, slide decks, and training programs focused on Driving with Data best practices. • Strong focus on Candidate Experience - highest Net Promoter Score across skillsets worked.• Improved partnership with business service lines and each market we support by proactively creating strong relationships with each business leader, to gain knowledge about future projects & business needs.• Strengthened employer DEI brand by 10%; Managing/partnering with cross functional teams for Marketing, L & D, and Attribute assessment projects focused on attracting more women and underrepresented gender minority group.

• Responsible for advising Executive Stakeholders and Business Development Managers with hiring strategy in all verticals that impact our client’s business objectives both local and nationally. • Clients include Small to Large size organizations in the Enterprise, Financial, IT services, etc...• Primary area of focus consists of recruiting Software Development, PMO, Data Science, Cloud, Information Security and Network/infrastructure professionals.• Recruit for other positions outside of Primary focuses, including but not limited to: Customer Service Associates, Marketing professionals, Specialty Technology Professionals, Sale, Operations, and C suite Executives. • Utilize ATS (Bullhorn, Workday, ADP, IQN) to manage candidate information and activity.• Source talent across a multitude of platforms, including Indeed, CareerBuilder, LinkedIn, LinkedIn Recruiter, Dice, Zip recruiter, Monster, and legacy data platforms.• Qualify and interview talent via phone, MS Team, ZOOM, Cisco WebEx, and Ring central. • Manage Onboarding process for new contractors, contract to hire, and permanent placement candidates.• Maintain an active relationship with ‘billing’ candidates and active pipeline.• Build and maintain pipeline of qualified diverse talent in anticipation for future/current client needs.• Further growing LinkedIn presence through consistent networking.• Successfully utilized market trends to proactively market top talent skillsets to new and existing clients that improved productivity on their key projects/initiatives.• Consult IT and HR management on implementing best practices for operational systems that streamline hiring, onboarding, and upskilling talent that resulted on average 30% savings.

• Sourced, interviewed, onboarded, and trained all new Sales, Operation, and Warehouse staff. • Secured new large to small size corporate accounts through prospecting, networking, and marketing.• Conducted quarterly financial analysis using balance sheets and income statements with business owner.• Successfully managed delivery on services for current and new key business accounts.• Managed and developed a professional team focused on analyzing existing operations, identifying improvement initiatives, and developing new procedures that align with industry best practices, maximize efficiency, and reduce waste.• Coordinated with cross-functional teams across multiple departments to manage each department’s deadlines and set realistic expectations— availing self to provide extra help whenever needed.• Redesigned company website to optimize user experience and order efficiency, which increased sales by 25%.

• Directed a diverse group of team members across day-to-day operations and special projects. • Translate the big-picture corporate vision into clear, actionable objectives for each department.• Sourced, interviewed, onboarded, and trained all new Servers, Waiters, and Operation staff.• Conducted quarterly financial analysis using balance sheets and income statements with business owner.• Saved over 15% in annual payroll expenses by interviewing each department to understand deficiencies, streamline procedures, and implement new standards of excellence.• Updated and enhanced company website using Wix, Python, and Adobe Dream Weaver to create features for candidates to apply directly.• Increased retail sales 20% per month after leveraging research to rebrand social media pages and integrate more targeted marketing.

• Led the training and ongoing professional development of entry-level Account Managers. • Helped source new talent while conducting 2nd and Final round interviews for entry-level Account Managers.• Utilized emerging technologies to advance company performance and control costs.• Increased business growth for clients by collaborating with end-users, administrators, key stakeholders, and project managers to identify root cause defects and develop new processes to resolve them.• Secured new AT&T clients through prospecting, cold calling, networking, and marketing.• Recognized as Top Corporate Trainer of the Southwest Region (2017) by Cydcor for growing sales 30% for energy campaigns after leveraging marketing analysis for more competitive energy prices.• Collected and evaluated valuable metrics to find inefficiencies, develop reports, and make recommendations for clients.• Monitored production trends to ensure operational alignment with corporate and customer objectives.

- Improved customer satisfaction 15% across all departments by solving time management issues and enhancing service delivery. - Reduced administrative costs 10% after implementing student document changes on the registrar website. - Used Microsoft Office Suite to track orders, deliveries, and receiving trends.

- Gained invaluable exposure and training in the drafting and reporting on financial and operating data.