Kyle Hovey Email & Phone Number

St. Louis, Mo, Us

Plymouth, Wi, Us

Utility-scale solar operations and maintenance.

Commercially licensed and insured drone operator providing aerial photography, videography, and editing.

Self-directed sabbatical to travel abroad, spend time with family, and focus on personal growth.

Trained new service technicians, adopted leadership mentality, and became jack-of-all-trades of the service department.Worked with commercial O&M clients to ensure contract compliance regarding system communication, production, and necessary repairs.Helped run weekly intradepartmental meetings.Sat on interdepartmental board of seasoned operations leaders to address field issues and find solutions as well as create and implement training programs.Created and refined SOPs for system monitoring, customer support, shipping/receiving, inventory management, equipment upkeep, CRM application, process documentation, remote and field troubleshooting, safety compliance, RMA processes, critter guard installation, panel washing equipment operation and maintenance, and pricing models.Sat in on interviews and assisted in hiring process.

Assisted lead service tech and studied the art of solar troubleshooting and repair.Fixed arc faults, ground faults, communications problems, and other issues.Removed and replaced arrays to allow for roof surface replacements.Designed and installed expansions on existing arrays.Worked with clients and OEMs to process RMAs for defective equipment and install replacements.Identified, diagnosed, and repaired roof leaks.Repaired squirrel damage and installed "critter guard" to prevent further pest incursion.Navigated several DAS platforms to facilitate system design, monitor production, troubleshoot issues, and process RMAs.

Honed skills in all aspects of PV system installation.Reviewed JHA's and followed safety protocols.Verified detailed inventory before jobs.Staged tools, materials, and PPE.Measured layout, mapped arrays, and designed stringing for systems on shingled and metal roofs.Installed racking and panels using a variety of BOS and module manufacturers.Ran homeruns from array and wired roof boxes.Assisted electricians with running conduit, pulling wire, and installing inverters.Completed final walkthrough with customers, educating them on their new system.

St. Louis, Missouri, Us

Maintained inventory cost and pricing using point of sale computer system.Designed, edited, and organized business presentations, as well as some minor graphic design.Regularly met with management to guarantee project satisfaction.Quickly assimilated into new work environments to fulfill employers’ needs and regularly exceeded expectations.

Compiled, organized, and analyzed data to identify trends.Reviewed claims to verify details, monitor for discrepancies, and assess reserves.Assembled Loss Control dossiers for field agents and insured.Provide administrative support for department leads.

Served as liaison to more than sixty agencies across the country.Processed wide array of endorsements across a variety of platforms.Assisted in the renewal of policies totaling over $3 million worth of written premium.

Boulogne-Billancourt, Île-De-France, Fr

Performed general maintenance and upkeep to provide a sanitary and organized work environment.

Bridgeton, Missouri, Us

Delivered, set up, and retrieved media equipment including computers, projectors, and cameras.Met strict time windows to ensure smooth service as classes transitioned between rooms.Interfaced with faculty to explain equipment operation and patiently troubleshoot problems.Checked quantities and locations to keep a well-organized inventory.

St Louis, Missouri, Us

Filled every non-management position and covered shifts at several properties.Listened carefully to customers’ requests and provided solutions whenever possible.Checked patrons in/out of rooms, blocked rooms for special events, and ran daily reports.Balanced the day’s numbers, counted drawer, ran credit cards, and assembled report packets.Routinely audited, organized, and ordered supplies across departments to maintain inventory.

Bonn, De

Unloaded packages and scanned them into station’s computer system.Organized cargo for redistribution to various locations.Ensured freight was properly loaded and logged for shipment by non-negotiable deadlines.

Goose Creek, Sc, Us

Performed basic office duties such as research, filing, and answering multiple phone lines.Aided in the moving and reorganizing of various companies.Provided exemplary customer service to clients both in person and via phone.

Seated and served patrons.Prepared food, bused tables, and washed dishes.Cleaned and organized kitchen and dining room.Assisted co-workers in all areas and learned the importance of teamwork in a fast-paced, demanding work environment.

Photovoltaics Continuing Education Program

Associate'S Degree, General Studies