With over 15 years of experience in the ITES sector, I specialize in nurturing client relationships for both startups and established firms. My skill set includes key account development, team management, and spearheading critical business functions like operations and customer service. With a strong process orientation and a track record of driving growth, I am poised to be a valuable asset in achieving strategic goals and ensuring organizational success.SkillsKey Account Management, Team Leadership, Operations Management , Business Development , Customer Relationship Management , Strategic Planning , Cross-functional Collaboration , Project Management , Performance Optimization , Change Management