Nabid Hasan Email and Phone Number

• Oversee daily operations, ensuring everything runs smoothly and efficiently.• Manage finances, including budgeting, financial planning, and monitoring the agency's financial health.• Develop marketing and sales strategies to attract new clients and promote travel packages.• Provide excellent customer service to build strong relationships, address concerns, and resolve issues.• Recruit, train, and manage a team of travel agents who are knowledgeable and customer-focused.• Build and maintain relationships with travel providers to secure favourable deals and partnerships.• Stay up-to-date on travel technology and implement new tools for booking, marketing, and operations.• Adapt to the ever-changing travel landscape through market research, innovation, and risk management.

* Ensuring that hotel’s physical plant operates properly.* Overseeing any renovation or redecoration activities.* Keeping abreast of local events scheduled to occur at property.* Addressing any safety and security concerns.

* Addressing problems and dissatisfied guests, and managing the guest experience and customer relations.* Tracking feedback and reviews, and responding to negative comments. And, in general, managing the hotel’s branding and reputation.* Overseeing work schedules.* Purchasing supplies and equipment.* Inspecting all public and private areas for cleanliness and orderliness.

* Managing the hotel revenue and budget, including pricing strategies and occupancy rates.* Recruiting and managing employees.* Setting the tone for the hotel environment and being a role model for all employees.* Helping out with operational duties.* Understanding and implementing the latest hotel technologies.

• Achieved sales targets through customer engagement across platforms.• Observed and assisted sales representatives in acquiring new business.• Tested sales strategies by contacting existing and new clients, maintaining and developing relationships.• Assisted customers with product/service quotes and provided administrative support to sales representatives.

• Executed roles in ADC (Alternative Distribution Channel), Group Life & Health Insurance, Communication, and Public Relations.• Conducted financial analysis for insurance products and services.• Managed the claims processing function.