Nabila Bena Nutriarsita Email & Phone Number

Greater Jakarta Area, Indonesia

1. Responsible in preparing payment to merchant on daily basis via eBanking.2. Data reconciliation process to match with payment creation.3. Responsible for reconciliation dispute, monitoring success/failed transaction internal and external.4. Responsible in workflow creating for new product and creating SOP which will agreed by line managers.5..

Chengdu, Sichuan, China

• Perform aging analysis to each account in order reduce debt, increase payment forecast & ensure payment forecast turns into cash received.
• Ensure to reduce customer aging above 60 days by having a contact with customer, understand payment pattern, understand current issue and provide solution or address it to the best channel.
• Allocate payments with accurate invoices. Perform accounting process to align payment and immaculate accounts.
• Involve in process improvement to provide… Show more
• Involve in process improvement to provide efficiency and effectiveness in current process by providing ideas in Accenture platform (we@accenture).
• Involve in providing training material for new joiners and knowledge alignment for current agent. Assisting team member for a case and provide the best solution.

Kuala Lumpur, Malaysia

• Performs quality review on image documents/correspondences based on the sampling requirement and assists in the monitoring and enforcement of proper procedures and protocols at all times
• Analyzes defects or improvement opportunities within the process and individual performance, and develop recommendations for corrective action
• Prepares and presents performance analysis, QA reports, and/or other information on quality performance
• Documents workflows, changes, and procedures;… Show more
• Documents workflows, changes, and procedures; Ensures full documentation of all data supporting the quality monitoring activities
• Maintains close coordination with the Operation leaders (Process Expert/TL/Manager), Process Trainer/s, and Process Owners to ensure the accurate and timely sharing of QA results and analysis Show less

Kuala Lumpur, Malaysia

• Data validating and entry of customer proposal, applications and transactions into specific line of business policy processing system.
• Ensure processing turnaround time for policy application/transaction processing is adhered to.
• Generation of quotations, new policies, renewals, endorsements, cancellations and claims and administration for relevant consumer lines products and according to the agreed upon Standard Operating Procedures.
• Processing of payment… Show more
• Processing of payment related applications and transactions. Show less

Kuala Lumpur, Malaysia

• APIIT Corporate Training as Management Trainee Assigned Tasks:
• Telesales and Telemarketing
• Make up to 40 calls daily to promote MSC Malaysia Job Camp and persuade unemployed graduates to join.
• Exhibitor at Karnival Kerjaya dan Keusahaan (PWTC, June 2012) to promote MSC Malaysia Job Camp.
• Follow up and records student’s data for MSC Malaysia Job Camp.
• Assist Prometric and Pearson exams. Register candidate and check in into the system according… Show more APIIT Corporate Training as Management Trainee Assigned Tasks:

Bachelor Of Science (Hons), Management

Bachelor Of Science (Bsc), Business Computing