Pursued resolutions to achieve complete customer satisfaction, from facilitating car loans, inspections and credit reports to tracking down hard-to-find merchandise at diverse locations.Maintained in-depth knowledge of vehicles, market conditions (competitors and sellers alike) and customer buying preferences.Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and developing business relationships.Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.

Coordinated appointments to show marketed properties to international clientele.Kept listing records accurate and fully detailed with additional up-to-date records being kept on compliance requirements by the local authorities.Held high approval rating and percentage of customer loyalty.

Ensuring that Apple products are represented by trained and passionate staff assignedduring open store hours.Strategic consulting, including business plan and sales strategy development for store management.Monitored weekly and monthly sales and wrote quarterly business reports for senior leadership in an effort to streamline operational processes.Liaised with independent Store Managers to define and describe logistics of proposed projects to customers at shop-in-shop stores.Maximised business potential by providing excellent customer service and ensuring 80% client retention.