Nabila Toursal Email & Phone Number

Laval, Québec

- Management and distribution of projects to different account managers and programmers;- Regular and constant communication, diligent follow-ups with customers and business partners to build the new website successfully;- Manage the launches and implementing of new websites in collaboration with customers and partners;- Implement a new structure, new procedures and regulations of the department in order to maximize our results of web sites delivered per month;- Participation in the meetings of the management members of the company to propel the projects and the advancement of the company;- Annual employee evaluations and reports to management.

Région De Montréal, Canada

TELECOM - ENERGY - BANKING-Assessing client needs and recommending diverse products and services accordingly.-Completing continuous personal development training sessions and conferences.-Following up with clients.RECRUITMENT-Mentor for new members; planning and setting objective-Ensures proper integration and providing support

- Personnel management- Create and manage work schedules- Monthly reports- Ambassador & Head Trainer- Participate in the organization of marketing events- Hire new staff- Assiste the team by performing the tasks with them- Handle complaints (from both staff and customers)- Communicate with other departments and manage to resolve problems and expedite work- Communicate work procedures and company policies to staff- Help workers in resolving problems and completing work- Ensure good communication within the team- Help employees to maximize their potential for customer satisfaction- Provide team members clear and measurable objectives