- Ecommerce site and Web portal-- Analyzed the business needs in order to define the requirements and scope for the web portal-- Managed the web portal through its complete life cycle from initiation till deployment- Food recall plan-- Improved the tracking of the stock by introducing the batch number concept on the supplied and sold products-- Set up the selection criteria and gap analysis to the software vendors to choose the suitable software to integrate product tracking with MYOB-- Upgraded the IT infrastructure and MYOB Software in order to implement the food recall plan as part of their HACCP certification acquirement and the health department requirement- Process Optimization-- Automated the ordering, labeling and order picking processes by integrating various software with handheld devices which minimized the manual error throughout the order life cycle-- Trained and accompanied the employees on the new changes

- Managed End to End software development projects- Established good and direct contact with the clients in order to collect and coordinate the requirements and specifications. This created a smooth relationship across the different phases of the projects lifecycle- Took the initiative to go on site as Support Engineer in order to understand better the user experience which resulted in more optimized software- Participated in the technical solutions, supervised and reviewed the design of the team members tasks- Set up, monitored and optimized the SDLC processes and methodologies as per ITIL best practices and FDA approved SOPs- Suggested and conducted effective skill-building sessions that helped bring the team up to speed- Introduced the team and projects KPIs in order to monitor project quality and performance- Mentored and managed teams in different offshore offices working on the same projects/tasks and was able to deliver on time despite the time zone difference- Initiated with the rest of the PMs a PMO that centralized the project management tools and methodologies across the companyEnvironment: MS Project, Google docs, Basecamp, Unfuddle, SVN, CVS, Wiki, Bugzilla, RT, DocmanagerJ2EE, Mysql, hibernate, Tomcat, Eclipse, Spring, Struts, Velocity, Freemarker, Flex, Flash CS3, VB.Net, HL7, SOA, SOAP, XML, Web services, API, Iguana, RIS, A2A. PHP 5 (OScommerce, Word Press, Joomla, Drupal), Javascript (JQuery), HTML, CSS, AJAX, Apache 2.x, Amazon Elastic Compute Cloud

- Set up the software architecture, the coding best practices and the tools used across all the company projects- Lead the development of all the company revenue generating projects. - Designed, developed and implemented a complete multi user and multi-location desktop accounting and stock management system. This software has an eCommerce web interface for online ordering and payment. It is still being used after 10 years with minimal maintenance- Set up the architecture and implemented a complete solution of a printing press which starts with an online order, printing the ordered book till the packaging and shipping of the package along with a delivery tracking code.- Proposed, designed, developed and implemented a micro payment system based on a phone and a web interface. It gives the user access to protected web areas after dialing and getting a code from a voice server. This system resulted in a direct increase of 50% in revenue- Built many groups of interrelated eCommerce sites related to law, sports and ancient artifacts integrated with multiple secure payments gateways. Applied SEO and SEM which boosted them to higher Google ranks and displayed them on the top of the search results- Created a number of miscellaneous tools that were plugged to different sites (User tracking system, Online chat support, Polling system, Publishing CV and employment offers online, Forum, Banner system)