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Nabil Hassan is listed as IT Technician at Linfox Armaguard Pty Ltd, a with 380 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Nabil Hassan.
Nabil Hassan previously worked as IT Support Officer at Montessori Academy Childcare Centres and Customer Service Representative at David Jones. Nabil Hassan holds Professional Year Program For It Graduate, Information Technology from Eca Professional Year Program.
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IT Support technician and System Administration with solid experience in providing Level 1 and 2 technical support and administration for multiple client environments; apart from this, I hold a couple of globally recognized technical certifications. My expertise lies in Virtualization, Microsoft Azure & Office 365 including different cloud-based environment, Ticketing, SharePoint Administration, System troubleshooting, and Outlook active directory. I bring with me a background in both helpdesk and customer service settings, where I've proven ability to reduce average support time, improve customer satisfaction ratings, and increase system runtime through proactive maintenance and continual improvement recommendations. Strong communication, collaboration, and problem-solving skills
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Australia
>Technical support for hardware, software, and networks.>Installing and maintaining computer systems.>Troubleshooting technical issues.>Managing data backups and security.>Documentation and user training.>Staying updated on IT trends and technologies.
Sydney, New South Wales, Australia
• Responding to customer inquiries and providing technical support through the JIRA ticketing system• Troubleshooting Level 1& level 2 of hardware and software support.• Providing remote support through TeamViewer, Phone, email and field visits.• Configuring and supporting client’s emails in Microsoft Outlook• Managing and troubleshooting user accounts and permissions in Active Directory or Azure AD• Customize desktop PCs with specific SOE needs and install additional hardware components and peripherals.• Creating and updating technical documentation, such as FAQs or knowledge base articles, to help users resolve issues independently.• Conducting software installations and upgrades through Microsoft Intune• Conduct hardware testing, arrange UAT, register and distribute new IT assets, and replace outdated equipment for decommissioning.• Provide end-user training and support to ensure employees can use software and systems effectively.• Assist and troubleshoot network problems, system issues, Operating system updates and upgrades.• Performing basic SharePoint administration tasks (creating a new site, creating policies, new user enable/disabling access, updating the site and restoring deleted site).
Sydney, New South Wales, Australia
• Manage upset customers, conflicts, and challenging situations.• Operating pos, cash handling and teamwork.• Handle 30+ customers per shift, providing excellent customer service.• Received an average of 80% customer satisfaction rating.• Remain calm and composed in difficult times including intense customer displeasure.• Guide potential customers to discover their requirements and then offer the best solution to make sure those needs are fulfilled.
Other employees you can reach at armaguard.com.au. View company contacts for 380 employees →
Tina G.
Colleague at Linfox Armaguard Pty LtdSydney, New South Wales, Australia
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Tri Vo
Colleague at Linfox Armaguard Pty LtdGreater Sydney Area, Australia
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John Mckinlay
Colleague at Linfox Armaguard Pty LtdBrisbane City, Queensland, Australia
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Sera Ustun
Colleague at Linfox Armaguard Pty LtdGreater Melbourne Area, Australia
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Ali K.
Colleague at Linfox Armaguard Pty LtdGreater Melbourne Area, Australia
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Nateesha Garner
Colleague at Linfox Armaguard Pty LtdAdelaide, South Australia, Australia
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Silvia T Tjin
Colleague at Linfox Armaguard Pty LtdMelbourne, Victoria, Australia
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Elizabeth Buenaventura
Colleague at Linfox Armaguard Pty LtdSydney, New South Wales, Australia
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David Hartley
Colleague at Linfox Armaguard Pty LtdGreater Melbourne Area, Australia
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Duy Trinh
Colleague at Linfox Armaguard Pty LtdGreater Melbourne Area, Australia
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Activities and Societies: Computer Science and Engineering
Quick answers generated from the profile data available on this page.
Nabil Hassan works for Linfox Armaguard Pty Ltd.
Nabil Hassan is listed as IT Technician at Linfox Armaguard Pty Ltd.
Nabil Hassan is based in Sydney, New South Wales, Australia while working with Linfox Armaguard Pty Ltd.
Nabil Hassan has worked for Linfox Armaguard Pty Ltd, Montessori Academy Childcare Centres, David Jones, and Staff Asia.
Nabil Hassan's colleagues at Linfox Armaguard Pty Ltd include Tina G., Tri Vo, John Mckinlay, Sera Ustun, and Ali K..
You can use AeroLeads to view verified contact signals for Nabil Hassan at Linfox Armaguard Pty Ltd, including work email, phone, and LinkedIn data when available.
Nabil Hassan holds Professional Year Program For It Graduate, Information Technology from Eca Professional Year Program.
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