Nabil Ragab Email & Phone Number

Riyadh, Sa

Saudi Arabia

Sharjah Emirate, United Arab Emirates

Specialize in developing and designing custom software solutions for businesses, using cutting-edge technologies such as ERP, IoT, and Artificial Intelligence. My goal is to provide businesses with highly efficient and effective software solutions that can help them streamline their operations and achieve their business objectives more quickly and easily.

Mongolia

• Spearheaded the full-cycle development of a customer dashboard for business loans, enabling drawdowns on invoices, bills, and general working capital.• Crafted and executed the Master Contract Agreement forms, ensuring seamless contract management.• Proficient in the Owl JavaScript framework within the Odoo ERP environment.• Extensive use of Bootstrap for robust and responsive dashboard design.• Analyzed complex datasets to develop meaningful dashboard metrics that drive business decisions.• Established a helpdesk blog to provide customers with timely assistance and support.• Applied strong backend development principles to create a secure frontend experience for users.• Led the project from ideation to production, collaborating with a local team to achieve customer acceptance.• Managed the design phase, including the construction of data structures and planning the MVC architecture for development.• Successfully transitioned the dashboard through various stages: from development to staging, and ultimately to production.• Garnered customer acceptance through effective communication and iterative feedback.

Australia

• Led the successful design and launch of an industry vertical MVP into Odoo ERP in collaboration with an industry expert product designer.• Improved daily operations for users by designing and integrating a comprehensive data structure tailored to industry-specific requirements into Odoo ERP.• Implemented a customer profiling data structure based on interests in product materials, wishlists, and shopping histories, resulting in accurate product suggestions and attributes.• Developed calendar integrations for lead/opportunity generation based on events.• Contributed to several system improvements for eCommerce and Inventory, including the integration of industrial data from major providers and a base data structure for integrating with external APi.• Developed an accounting integration of market prices data via APi, resulting in timely alerts on price fluctuations based on percentiles.• Created an appointments integration between eCommerce and appointments module, improving communication between customers and the product team regarding purchasable products.• Designed and developed a variants creation wizard, enabling the creation of custom attributes based on form-selected inputs for specific variants.• Improved the built-in contacts deduplication function on contacts creation, resulting in better identification of duplicate contacts based on specific rules for creating new contacts.• Streamlined the product creation process by implementing attribute inheritance from product categories, resulting in an improved user experience.

Mongolia

• Developed a modular backend for loan scheduling and repayment management system using Python.• Redesigned the user experience of customer application forms by introducing two separate flows for information and document collection.• Utilized modern concepts such as asynchronous behavior, animations, and image/pdf previews per brand guidelines to redesign the user interface of customer application forms.• Integrated FaceAPI to validate happy customer faces with the application form.• Developed JavaScript widgets using Odoo OWL framework.• Collaborated with the local team to research, annotate, train, and deploy multiple machine learning models, including ResNet, FasterRCNN, MaskRCNN, YOLO, Cascade, and Panoptic, for object detection of customers' national IDs to improve the validation and information extraction flow for both customers and the team.• Utilized TesserOCR engine, TextSnake, and Spatial Dual Modality Graph Reasoning to research, annotate, train, and deploy text detection, recognition, and key information extraction algorithms for autocompleting application form data from the results of national ID detection with the local team.• Deployed a data labeling and annotation platform with machine learning model backends to accelerate the process of data labeling and model training.• Researched deployment platforms OpenVino, TensorRT, and TorchServe to create performant inference environments and task flow in TorchServe.

Florida, United States

• Led customized ERP implementation for clients in California and Florida, analyzing all aspects of their business operations to map processes with [BPMN 2.0] and identifying opportunities for operational and technological improvements.• Configured Odoo software and provided end-user training to clients to ensure successful adoption and utilization.• Estimated resources required for project tasks related to Enterprise Resource Platform implementation and collaborated with sales team to advise on complex implementations during the pre-sales stage.• Integrated various software solutions including sales, CRM, field service management, projects, inventory, human resources, accounting, expenses, and external tools to streamline clients' operations.• Developed custom modules for automation, CRM, sales, expenses, invoicing, HR, projects, and SMS modules to meet clients' specific business requirements.• Designed and partially developed resource booking modules integrated with sales and CRM to reserve customer appointments on a schedule.• Created technical development documentation for developers, including user stories, flowcharts, use-case, class, activity, and relational diagrams using UML tools.• Collaborated with clients for user acceptance testing and end-user training, and standardized pre and post-sales business analysis reports.• Analyzed client partner relationships at product seminars and crafted success strategies to strengthen business partnerships.• Developed bi-directional Twilio SMS gateway integration and parser to translate plain text into meaningful data for centralized communication and lead generation.• Produced professional custom modules training instructional videos using AI to provide localized experiences for clients.

Mongolia

• Collaborated with a team on the development of custom modules for Odoo ERP cloud-based SaaS solution, using Python, JavaScript, XML, HTML, and SCSS, to enhance system functionalities.• Integrated various Odoo modules with sales, CRM, e-commerce, POS, inventory, invoicing, and external software solutions to enable smooth data flow and business operations.• Ideated and prototyped high-quality web and mobile applications, leveraging modern design principles, to deliver tailored digital experiences to customers.• Worked with a financial analyst to build the proposal pitch deck for our startup idea.• Analyzed financial projections, market research, and competitive analysis.• Provided a comprehensive understanding of our business and potential for growth.• Analyzed Raspberry PI and proprietary embedded devices to create custom POS solutions that can be deployed anywhere.• Analyzed innovative solutions that challenge assumptions of e-commerce apps and redefine problems with a user-centric focus through an iterative process.• Implemented scalable and secure server systems, incorporating the latest security practices and server management methodologies to ensure business stability and competence against a multitude of probabilities. This involved analyzing security bulletins and disaster recovery plans to provide a robust security framework.

Mongolia

• Utilized [BPMN 2.0] to map existing business operations and remodel them into an automation-oriented information system.• Analyzed a custom development based on Odoo ERP software to automate the sales pipeline process and manage existing and new customer loans, phasing out the paper-based application system.• Configured and secured a local managed virtual private server, built on RHEL, to conform with national data privacy and protection laws.• Customized data collection forms to gather customer personal, social, and financial data.• Customized the customer portal for loan application signing, review of active, current, and past loans.• Developed loan back-end database schema, controller business logic, and forms for loan products term and rates, repayment schedule generation, transaction authorization, funding confirmation, and time-based notification automation.• Developed mathematical computation formulae in JavaScript and Python for online loan calculator in application forms.• Developed OTP transaction authorization considering PSD2 and secure standards with session token, browser agent, time, phone, and password.• Developed SMS gateway module for communication with API for local carrier text messaging.• Collaborated with the translation team to localize modules using PO developer files and platform.

Mongolia

• Provided business strategy and startup consulting services to clients for procurement of products from multiple foreign market vendors.• Analyzed various aspects of clients' startup business operations to map their processes to Odoo's solutions.• Configured eLearning, e-commerce, website, and marketing apps for clients and implemented Odoo software while instructing the end-user in its usage.• Developed fitness and health data models for customer profiling and classification to meet clients' business requirements.• Customized eLearning models and view to cater to specific business key requirements of clients.• Devised marketing strategies for startup growth during COVID social distancing restraints.

Vietnam

• Successfully established a local private company registration, banking for an investment account, official legal advocate, HR hiring profiles, adequate technical quarters for lease, equipment suppliers, and public relations from a co-working space in just three months.• Demonstrated ability to effectively plan and allocate time, budget, and human resources to meet project and stakeholder goals.• Led project management efforts with designer and development team to successfully implement startup project objectives.• Monitored progress milestones through team status reports, and meetings to achieve the project roadmap and determine the next goals.• Scheduled meetings with stakeholders to update project status, operational challenges, solutions, and roadmap.• Created a project investment proposal and presentation for investment pitch, showcasing the potential of the project and securing necessary funding.

Mongolia

• Conducted in-depth analysis of business processes and requirements to identify areas for improvement and implement solutions that increased efficiency and profitability.• Worked closely with cross-functional teams to gather and analyze data, develop process maps, and document workflows to ensure accurate system design and implementation.• Utilized expertise in business systems and data analysis to provide guidance on technology solutions to address complex business challenges and meet organizational goals.• Developed and maintained project plans, schedules, and budgets to ensure successful delivery of projects on time and within budget.• Collaborated with stakeholders to define project scope and objectives, and ensure alignment with business goals.• Facilitated communication and collaboration among project team members to ensure all stakeholders were informed of project status and changes.• Provided end-user training and support to ensure successful adoption of new systems and processes.• Conducted user acceptance testing and provided feedback to developers to ensure system functionality met business requirements.• Continuously evaluated and recommended improvements to existing systems and processes to optimize performance and increase efficiency.

Qatar

• Conducted configuration of a storage and active directory server using CISCO network devices, ensuring efficient business operations.• Configured the NAS solution to provide sustainable storage for business data, improving access and management.• Implemented network security measures using a NAT firewall, ensuring that the network was secure and protected against external threats.• Designed and configured a centralized computer management solution to streamline device support requests across the organization.• Utilized the NAT firewall to remotely manage and maintain devices, reducing downtime and ensuring consistent operations.• Configured user accounts and permissions, ensuring that access to data and resources was appropriate and secure.• Implemented configuration of specialized industrial printers and equipment across departments and production work areas for manufacturing operations.• Conducted site surveys and assessments to identify the most effective placement of the printers and equipment.• Configured the devices to optimize their performance, ensuring efficient operations and minimizing downtime.• Provided training to staff on the use of the devices, improving productivity and reducing errors.

Qatar

• Collaborated with the global team to plan and execute the installation, upgrade, and provisioning of hardware systems on four mission-critical data center sites.• Conducted regular maintenance checks to ensure optimal performance of the hardware systems and to prevent system downtime.• Utilized problem-solving skills to diagnose and troubleshoot hardware system malfunctions and to administer effective solutions within the service level agreement.• Provided timely and effective support to end-users to ensure uninterrupted business operations.• Conducted regular assessments of data center pain points and proposed solutions to report back to the global team for an action plan.• Designed and implemented disaster recovery plans to ensure business continuity in the event of a system failure or natural disaster.• Developed and implemented procedures for hardware system installation, upgrade, and provisions to ensure compliance with industry standards and best practices.

Qatar

• Collaborated with the team in various stages of project planning and development, including business case development, to implement a remotely managed petrol station fuel pods refill and truck deployment solution.• Conducted support and analysis of remote application nodes and functionality across several customer sites to identify pain points and challenges.• Offered recommendations on client training programs to develop employee learning requirements to ensure effective adoption of the solution.• Participated in stakeholder and board meetings to present the proposed solution, contributing to their success and ensuring buy-in for implementation.

Doha, Qatar

• Resolved various IT challenges in an enterprise environment, such as network issues, security threats, software updates, hardware failures, and user support.• Implemented and managed remote desktop support, deployment, and configuration technology, using tools such as Microsoft Remote Desktop Services, VMware Horizon, or Citrix Virtual Apps and Desktops.• Replaced physical CDs with virtual CDs in the classroom, using Virtual CD Server, a software that allowed to create and distribute virtual CD images over the network.• Performed OS/computer migration, using True Image Echo Server, a software that allowed to create and restore disk images of entire systems or partitions.• Worked closely with the IT team and the end-users, ensuring that the IT infrastructure was reliable, secure, and efficient.