It Business Partnership - Manager
Lead the delivery of key digital initiatives which form part of Ncell’s Digital Transformation Program including end to end project management of each initiative to ensure that the project delivery is in line with Organization Philosophy.Data – seek out use cases that align with business priorities, working with the DATA Lab to prioritize and align needs with solutions, locally & globally, helping to build a data driven cultureDigital Platform of Services & Products – assist with collecting new use cases and working with the project team to construct the new digital platform for Dealers/Customers etc, that are personalized-localized-intelligentIndustry 4.0 – assist with the alignment across all other digital projects, helping to accelerate speed to marketAgile Mindset – facilitation of agility, and change management workshops, bringing more flexibility, efficiency and responsiveness to the appropriate areas of businessCustomer Experience – utilize agile, UX, and other methodologies (i.e., Customer journey map, value proposition canvas, design thinking, story mapping, etc.) to bring new value added services and personalized experiences to customers, moving towards a customer centric culture