Neil Abramson Email & Phone Number

Quincy, Ma, Us

Granite is one of the premier communications services providers to businesses across the United States and Canada.As a Solutions Engineer, I am responsible for actively driving and managing the technology evaluation stage of the sales process, and work in conjunction with the sales team as the key technical advisor and product advocate for Granite's products. The Solutions Engineer evaluates business processes in order to prepare, present, and promote the sale of business solutions, while ensuring overall sales process quality for proper implementation and profitability of Voice, Data, and Mobility products.Expertise and specialization in the following technical areas:- Software Defined Wide Area Network (SD-WAN)- Multiprotocol Label Switching (MPLS)- Network Security and Cybersecurity- Voice over Internet Protocol (VoIP) Hosted PBX, and Emulated Voice including ePRI- Dedicated Internet Access (DIA), Broadband Internet Access, and Switched Ethernet- Wireless and Mobility services including Fixed Wireless solutions- Session Initiation Protocol (SIP) Services- Managed Services including Managed SD-WAN, Managed WiFi, Managed Router, Managed Switching, Advanced Monitoring, and Proactive Ticketing- Plain Old Telephone Service (POTS) Replacement Technologies

Plano, Texas, Us

I led the team at F4W that provides technical customer support for US Federal, State and Local government agencies as well as Healthcare, Education and Fortune 500 companies.What F4W does is ensure that businesses and government agencies have the ability to communicate after a disaster or other emergency by restoring their voice, video and data services as quickly as possible. My primary goals are to deliver an exceptional customer service experience, and to help configure simple, flexible, affordable and interoperable communications solutions for our clients.I make a difference by making sure that our customers know they are partners with F4W and integral to their problem resolution, and that we are not just an equipment and services vendor to them. F4W does this by providing focused customer service and support specific to their situation, so they feel like they are the only customer that F4W has during their time of crisis.In addition to customer service, I serve a dual role at F4W as Senior Sales Solutions Engineer assisting the sales account team with client questions on networking, bandwidth needs and other technical items.• On an individual basis, utilizing my expertise in VoIP technologies I defined and implemented international SIP VoIP phone numbers, and Origination and Termination service for a newly developed software product. The implementation of these two initiatives opened new markets for F4W.• Updated software for critical client systems to support safety events, including Department of Homeland Security (DHS) exercises. This led directly to DHS ordering 3 more training systems and sales referrals to other government agencies.The technologies involved in the restoration of communications services include:• Voice over IP - VoIP • Ethernet • Very Small Aperture Terminal satellite - VSAT • Broadband Global Area Network satellite - BGAN• 3G/4G wireless cellular data• WiFi (802.11 b/g/n)• Software as a Service - SaaS

My position at Vox as Regional Sales Manager was to perform sales management of regional white label wholesale residential and small business voice accounts. I led technical sales of Hosted (Cloud-Based) VoIP PBX systems and SIP Trunks for 61 regional wholesale customer accounts. Moved to sales agent status starting in February of 2009.• Added 28 new regional accounts during my first 10 months at VoX, and increased monthly revenues more than 500% by incorporating my technical knowledge of VoIP systems into the sales process. • This helped to not only make the customer more comfortable with adding a new technology into their existing IP data network but also increasing their revenue stream at the same time.

My role at Volo was to provide technical sales support and carrier interconnection for national wholesale carrier accounts. I was the liaison between the customer’s operations team and internal Volo departments on technical issues for VoIP and multiple digital services. These included:• VoIP services – Hosted (Cloud-Based) VoIP PBX, Voice Origination and Termination.• GigE, SONET and Digital services – Gigabit Ethernet, OC12, OC3, DS3 Packet-Over-SONET (POS) and DS1 backbone network requirements.Some of my accomplishments at Volo included:1. Completed connection of 24 DS3s to ILEC (Incumbent Local Exchange Carrier like Verizon) tandem switches and strategic sites in FL, GA, SC, NC, and NJ. This provided network expansion and new customers ahead of schedule, resulting in company exceeding its annual revenue goals.2. Managed implementation of backbone network connectivity to New York City, Boston and Atlanta. This network expansion generated an additional $350,000 per month in recurring revenue and reduced costs by 26%.3. Identified and implemented network disconnects and billing errors that resulted in annual savings of $52,700.

Broomfield, Colorado, Us

I provided technical sales support and engineering for Cable TV, ISP and CLEC/IXC accounts. Part of my responsibility was to develop integrated network solutions for customers, utilizing the following products and services:• VoIP services – Hosted (Cloud-Based) VoIP PBX, Voice Origination and Termination.• IP and Data services – Public Internet access and VPNs.• Transport services – Metro Ethernet, Private Lines, Wavelengths, Transoceanic.This was my largest account budget I managed at $384 million, met and exceeded this budget goal on plan.Some of my accomplishments at Level 3 included:1. Implemented Internet access in five (5) cities requiring IP fiber extensions in two (2) cities, completed ahead of schedule and under budget.2. VoIP Voice Termination in Atlanta and New York City on short interval, saving the project from being cancelled and avoiding loss of revenue.

Bachelor Of Science In Eng Mgmt, Engineering Management

Master Of Science In Eng Mgmt, Engineering Management