Nabyla Mendes Email & Phone Number

Wayne, Pennsylvania, United States

As a Recruiting Lead, I lead and develop a team of recruiters while consistently exceeding personal metrics. I manage team performance, provide actionable coaching and feedback, and help the team achieve productivity goals. I promote a collaborative culture, teamwork, and synergy between the recruiting team, sales team, and back-office teams. Team Leadership and Performance Management:- Conduct regular team meetings and allocate recruiting support.- Lead contractor redeployment and monitor team progress.- Identify issues, implement solutions, and escalate serious performance matters.Performance Development:- Communicate team development needs and provide regular feedback.- Hold one-on-one check-ins with direct reports.Talent Sourcing and Placement:- Collaborate with account executives on role requirements.- Write and post job descriptions, source candidates, and conduct interviews.- Update the ATS, perform reference checks, and negotiate pay rates.- Ensure timely onboarding and manage end-to-end candidate experience.- Share insights with account executives to grow accounts.

Wayne, Pennsylvania, United States

Responsible for attracting, evaluating, and submitting candidates to be placed. Builds and maintains relationships with candidates, perm placements, and consultants. Collaborates with the sales team to deliver expected results to the client.Sources, Qualifies, and Closes Talent:- Collaborate with account executives to understand role requirements and client culture.- Write and post job descriptions on multiple channels.- Source candidates, schedule and conduct interviews, and update the ATS.- Perform reference checks, negotiate pay rates, and ensure timely onboarding.Consultant and Placement Management:- Conduct regular check-ins with consultants and placements.- Manage end-to-end candidate experience, including timecard keeping, issue escalation, and redeployment.- Support candidate redeployment and share insights with account executives to grow accounts.- Generate client leads for new business opportunities.Personal Development and Mentorship:- Stay updated on industry trends and roles.- Develop and maintain relevant skills.- Mentor new hire recruiters.

Downingtown, Pennsylvania, United States

• Maintained contact with 200+ customers in the CRM system via email, text messages, and phone calls to provide regular updates and promotional offers• Supported online customers through the sales office• Handled a "start-to-finish" sales process on a significant load of high-quality, paid, and organic internet leads• Executed inbound and outbound calls, emails, and texts to prospective customers.• Identified prospective consumer needs regarding a vehicle purchase.• Partnered with the sales management team and F&I team to negotiate and close deals.• Worked hand in hand with sales floor team, managers, detail, service, and finance on customer deals.

Brasília Area, Brazil

• Planned and executed import and export projects.• Executed a bureaucratic analysis for different countries defining international codes of the offered product, assist with documentation and tax assistant.• Managed a market study with studies and external trade data gathering about the global and the Brazilian context in which the product fits. So we could find potentials importers or exporters of the product that will be internationalized.• Created a logistic planning analysis for a definition of transport and terms would be used to import or export a product.• International marketing of the product, studying cultural, politics and economical facts about a possible country for internalization.• Facilitated communication between company, customers and overseas partners to maintain efficient operations.• Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.• Prepared, checked and filed documentation with the appropriate department.• Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.• Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.• Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.• Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.

Brasília, Federal District, Brazil

• Updated the database of Brazilian exporting companies.• Market research training for potential Brazilian exporters.• Gathered data from market research surveys and entered information into the computer system.• Provided administrative support such as filing documents, copying paperwork and delivering packages.• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.• Worked with product development team members to optimize product specifications.• Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.

Bachelor'S Degree, International Relations And Affairs

Certificate, English Language And Literature, General

English as a Second language

Certificate, Human Resources Development