Nackio Fuller
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Nackio Fuller Email & Phone Number

SCADA and EMS Application Engineer at Jamaica Public Service Company Ltd
Location: Jamaica, Jamaica, Jamaica 5 work roles 1 school
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Role
SCADA and EMS Application Engineer
Location
Jamaica, Jamaica, Jamaica
Company size

Who is Nackio Fuller? Overview

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Quick answer

Nackio Fuller is listed as SCADA and EMS Application Engineer at Jamaica Public Service Company Ltd, a company with 1524 employees, based in Jamaica, Jamaica, Jamaica. AeroLeads shows a matched LinkedIn profile for Nackio Fuller.

Nackio Fuller previously worked as SCADA/EMS Application Engineer at Jamaica Public Service Company Ltd and Workforce Management Analyst at Jamaica Public Service Company Ltd. Nackio Fuller holds Bachelor Of Engineering (B.Eng.), Electrical Engineering from University Of Technology, Jamaica.

Company email context

Email format at Jamaica Public Service Company Ltd

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Jamaica Public Service Company Ltd

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Profile bio

About Nackio Fuller

Through my time as a Workforce Management Analyst I have developed a strong background in Forecasting, Root Cause Analysis and Quality Management. Analysis is what I live for, I also have a strong passion for Power Systems, Operations Technology, Utility Automation, SMART GRID, SCADA and EMS. Now as a SCADA/EMS Application Engineer I seek to develop my analytic skills to the highest level, with the focus on Electrical Power Systems.

Listed skills include Customer Service, Troubleshooting, Telecommunications, Team Leadership, and 19 others.

Current workplace

Nackio Fuller's current company

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Jamaica Public Service Company Ltd
Jamaica Public Service Company Ltd
SCADA and EMS Application Engineer
Jamaica
Website
Employees
1524
AeroLeads page
5 roles

Nackio Fuller work experience

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Scada/Ems Application Engineer

Current

My responsibilities include supporting the daily operations and maintenance planning for the transmission system through the maintenance and the development of the Power System Security Applications within the Energy Management System (EMS) and the Dispatcher Training Simulator (DTS).

May 2014 - Present

Workforce Management Analyst

Jamaica

  • Provide administrative support for the AVAYA suite of applications (CMS, WFO and AACC) along with Monet Applications as required.
  • Prepare forecast & schedules for all teams in the JPS Contact Centre.
  • Maintain and plan scheduled activities, shrinkage, occupancies & overtime budget.
  • Prepare & analyze reports on all activities in JPS Contact Centre.
  • Manage workload and agent utilization on a real time basis and re-allocate resources as needed
  • Provide training for the leadership staff and agents on new applications.
Dec 2012 - Apr 2014

Customer Care Team Lead

Jamaica Public Service Company Ltd
  • Provide direct support to customer care agents as an interim supervisor.
  • Serve as a subject matter expert by processing and/or resolving complex customer issues.
  • Provide support for the initial training and User Acceptance Testing for new initiatives or new policies to be launched.
  • Launch investigations as necessary to get resolution for customers.
  • Assist with daily escalations from agents.
  • Liaise with the different departments to provide detailed updates to customer care agents and customers.
Sep 2011 - Dec 2012
Team & coworkers

Colleagues at Jamaica Public Service Company Ltd

Other employees you can reach at myjpsco.com. View company contacts for 1524 employees →

1 education record

Nackio Fuller education

  • University Of Technology, Jamaica
    University Of Technology, Jamaica
    Electrical Engineering
FAQ

Frequently asked questions about Nackio Fuller

Quick answers generated from the profile data available on this page.

What company does Nackio Fuller work for?

Nackio Fuller works for Jamaica Public Service Company Ltd.

What is Nackio Fuller's role at Jamaica Public Service Company Ltd?

Nackio Fuller is listed as SCADA and EMS Application Engineer at Jamaica Public Service Company Ltd.

Where is Nackio Fuller based?

Nackio Fuller is based in Jamaica, Jamaica, Jamaica while working with Jamaica Public Service Company Ltd.

What companies has Nackio Fuller worked for?

Nackio Fuller has worked for Jamaica Public Service Company Ltd.

Who are Nackio Fuller's colleagues at Jamaica Public Service Company Ltd?

Nackio Fuller's colleagues at Jamaica Public Service Company Ltd include Dameon Brackett, Pmp, Steffan Wright, Tarique White, Britannia Leung, and Johnathan Schloss D.R.A, Mth, Mba, Mo, Bscee..

How can I contact Nackio Fuller?

You can use AeroLeads to view verified contact signals for Nackio Fuller at Jamaica Public Service Company Ltd, including work email, phone, and LinkedIn data when available.

What schools did Nackio Fuller attend?

Nackio Fuller holds Bachelor Of Engineering (B.Eng.), Electrical Engineering from University Of Technology, Jamaica.

What skills is Nackio Fuller known for?

Nackio Fuller is listed with skills including Customer Service, Troubleshooting, Telecommunications, Team Leadership, Analysis, Windows, Project Management, and Call Centers.

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