Nackio Fuller Email & Phone Number
Who is Nackio Fuller? Overview
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Nackio Fuller is listed as SCADA and EMS Application Engineer at Jamaica Public Service Company Ltd, a company with 1524 employees, based in Jamaica, Jamaica, Jamaica. AeroLeads shows a matched LinkedIn profile for Nackio Fuller.
Nackio Fuller previously worked as SCADA/EMS Application Engineer at Jamaica Public Service Company Ltd and Workforce Management Analyst at Jamaica Public Service Company Ltd. Nackio Fuller holds Bachelor Of Engineering (B.Eng.), Electrical Engineering from University Of Technology, Jamaica.
Email format at Jamaica Public Service Company Ltd
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About Nackio Fuller
Through my time as a Workforce Management Analyst I have developed a strong background in Forecasting, Root Cause Analysis and Quality Management. Analysis is what I live for, I also have a strong passion for Power Systems, Operations Technology, Utility Automation, SMART GRID, SCADA and EMS. Now as a SCADA/EMS Application Engineer I seek to develop my analytic skills to the highest level, with the focus on Electrical Power Systems.
Listed skills include Customer Service, Troubleshooting, Telecommunications, Team Leadership, and 19 others.
Nackio Fuller's current company
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Nackio Fuller work experience
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Scada/Ems Application Engineer
CurrentMy responsibilities include supporting the daily operations and maintenance planning for the transmission system through the maintenance and the development of the Power System Security Applications within the Energy Management System (EMS) and the Dispatcher Training Simulator (DTS).
Workforce Management Analyst
- Provide administrative support for the AVAYA suite of applications (CMS, WFO and AACC) along with Monet Applications as required.
- Prepare forecast & schedules for all teams in the JPS Contact Centre.
- Maintain and plan scheduled activities, shrinkage, occupancies & overtime budget.
- Prepare & analyze reports on all activities in JPS Contact Centre.
- Manage workload and agent utilization on a real time basis and re-allocate resources as needed
- Provide training for the leadership staff and agents on new applications.
Customer Care Team Lead
- Provide direct support to customer care agents as an interim supervisor.
- Serve as a subject matter expert by processing and/or resolving complex customer issues.
- Provide support for the initial training and User Acceptance Testing for new initiatives or new policies to be launched.
- Launch investigations as necessary to get resolution for customers.
- Assist with daily escalations from agents.
- Liaise with the different departments to provide detailed updates to customer care agents and customers.
Customer Care Agent
Assisted customers with queries and complaintsMade adjustments on customers’ accounts
Colleagues at Jamaica Public Service Company Ltd
Other employees you can reach at myjpsco.com. View company contacts for 1524 employees →
Dameon Brackett, Pmp
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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SW
Steffan Wright
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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TW
Tarique White
Colleague at Jamaica Public Service Company LtdSaint Ann, Jamaica, Jamaica
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BL
Britannia Leung
Colleague at Jamaica Public Service Company LtdKingston, Jamaica, Jamaica
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JS
Johnathan Schloss D.R.A, Mth, Mba, Mo, Bscee.
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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DD
Deon Daley
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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ST
Soleta Thomas
Colleague at Jamaica Public Service Company LtdKingston, Jamaica, Jamaica
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VK
Vehena Kinlock
Colleague at Jamaica Public Service Company LtdKingston, Kingston, Jamaica, Jamaica
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RO
Rowan Onfroy
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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AF
Arethea Fraser
Colleague at Jamaica Public Service Company LtdJamaica, Jamaica
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Nackio Fuller education
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University Of Technology, Jamaica
Frequently asked questions about Nackio Fuller
Quick answers generated from the profile data available on this page.
What company does Nackio Fuller work for?
Nackio Fuller works for Jamaica Public Service Company Ltd.
What is Nackio Fuller's role at Jamaica Public Service Company Ltd?
Nackio Fuller is listed as SCADA and EMS Application Engineer at Jamaica Public Service Company Ltd.
Where is Nackio Fuller based?
Nackio Fuller is based in Jamaica, Jamaica, Jamaica while working with Jamaica Public Service Company Ltd.
What companies has Nackio Fuller worked for?
Nackio Fuller has worked for Jamaica Public Service Company Ltd.
Who are Nackio Fuller's colleagues at Jamaica Public Service Company Ltd?
Nackio Fuller's colleagues at Jamaica Public Service Company Ltd include Dameon Brackett, Pmp, Steffan Wright, Tarique White, Britannia Leung, and Johnathan Schloss D.R.A, Mth, Mba, Mo, Bscee..
How can I contact Nackio Fuller?
You can use AeroLeads to view verified contact signals for Nackio Fuller at Jamaica Public Service Company Ltd, including work email, phone, and LinkedIn data when available.
What schools did Nackio Fuller attend?
Nackio Fuller holds Bachelor Of Engineering (B.Eng.), Electrical Engineering from University Of Technology, Jamaica.
What skills is Nackio Fuller known for?
Nackio Fuller is listed with skills including Customer Service, Troubleshooting, Telecommunications, Team Leadership, Analysis, Windows, Project Management, and Call Centers.
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