Contact Center Digital Support Manager
Current
Jun 2022 - Present
AeroLeads people directory · profile
Nacole Peoples-Johnson, Mba Email & Phone Number
Contact Center Digital Support Manager
at
VyStar Credit Union
1 work email found
@vystarcu.org
3 phones found area 734 and 313
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Contact Center Digital Support Manager
Location
Jacksonville, Florida, United States
Company size
Who is Nacole Peoples-Johnson, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Nacole Peoples-Johnson, Mba is listed as Contact Center Digital Support Manager at VyStar Credit Union, a company with 1102 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at vystarcu.org, phone signal with area code 734, 313, and a matched LinkedIn profile for Nacole Peoples-Johnson, Mba.
Nacole Peoples-Johnson, Mba previously worked as Operations Support Assistant Manager at Vystar Credit Union and Digital Services Support Assistant Manager at Vystar Credit Union. Nacole Peoples-Johnson, Mba holds Master Of Business Administration (M.B.A.), Project Management from Strayer University (Va).
Company email context
Email format at VyStar Credit Union
This section adds company-level context without repeating Nacole Peoples-Johnson, Mba's masked contact details.
*@vystarcu.org
71% confidence
AeroLeads found 1 current-domain work email signal for Nacole Peoples-Johnson, Mba. Compare company email patterns before reaching out.
Profile bio
About Nacole Peoples-Johnson, Mba
Are you looking for a results oriented leader who has experience crafting positive, high performing teams? I have spent several years leading a teams with a span of control from 12-25 within Customer Service and Internet Support Care Centers. I have 19 years of experience within the insurance industry. A demonstrated ability to lead teams successfully through change initiatives. Skilled in Personal Injury Protection, Special Investigations , Property & Casualty Insurance, Insurance, and Subrogation. Presently, I am actively seeking positions in Mid-Level and Director Leadership. I am open to positions in Call Center Leadership, Claims Management, and Process Improvement. Core Competencies:*Team Leadership/ Employee Relations*Call Center Management*Customer Retention *Personnel Training/Coaching *Performance Metrics, KPI's and SLA's*Change Management *Process Improvement
Listed skills include Insurance, Customer Service Management, Employee Training, Property And Casualty Insurance, and 15 others.
Current workplace
Nacole Peoples-Johnson, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Vystar Credit Union
8 roles
Nacole Peoples-Johnson, Mba work experience
A career timeline built from the work history available for this profile.
Operations Support Assistant Manager
Jul 2021 - Jun 2022
Digital Services Support Assistant Manager
Nov 2019 - Jul 2021
Customer Care Center Supervisor
Responsible to for leading teams with span of control of 12-24 contact center representatives who handle customer service, billing and payment, and technical questions. I also served as a liaison between stakeholders to collaborate on change initiatives and process improvement efforts
Jan 2013 - Aug 2019
Claim Automation And Procedures Specialist
Promoted to collaborate with Mid-Level and Senior Leadership on process improvement initiatives. Liaise between Corporate Automation and Subrogation Services to support change initiatives within automation products. Led training for new processes and software programs to include Excellence in Operations Management and Enterprise Claims Systems.
Nov 2008 - Jan 2013
Special Investigations
Managed summer interns in investigating third-party bodily injury, first-party uninsured motorist, and personal injury protection coverage for the special investigation unit. Investigated claims involving indications of fraud. Handled complex litigation files with fraud indicators. Developed and communicated recommendations with respect to claim.
Feb 2004 - Nov 2008
Claim Representative, Pip
Ensured timely and equitable claim settlements through investigation, coverage analysis, injury evaluation, and negotiation, maintaining caseload of 200-300 complex, non-complex, and litigation claims. Corresponded with insureds, claimants, attorneys, and providers to obtain loss facts to determine exposure. Prepared acceptable loss assessments on assigned.
Dec 2000 - Feb 2004
Claim Processor
May 2000 - Dec 2000
Team & coworkers
Colleagues at VyStar Credit Union
Other employees you can reach at vystarcu.org. View company contacts for 1102 employees →
KK
Kristy Knight
Colleague at Vystar Credit UnionMiddleburg, Florida, United States, United States
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RS
Roberto Saavedra Bsacs/Amlca
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
AF
Alexis Freeman
Colleague at Vystar Credit UnionUnited States, United States
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CB
Christina Burghart
Colleague at Vystar Credit UnionGreen Cove Springs, Florida, United States, United States
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BK
Brian Kitchens
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
TU
Timothy Udell
Colleague at Vystar Credit UnionPalm Coast, Florida, United States, United States
View →
AH
A’Torie Hansell
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
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FT
Fadi Tissawaq
Colleague at Vystar Credit UnionOrange Park, Florida, United States, United States
View →
CP
Christopher Polk
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
RB
Robert Bergman
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
Kristy Knight
Colleague at Vystar Credit UnionMiddleburg, Florida, United States, United States
View →
RS
Roberto Saavedra Bsacs/Amlca
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
AF
Alexis Freeman
Colleague at Vystar Credit UnionUnited States, United States
View →
CB
Christina Burghart
Colleague at Vystar Credit UnionGreen Cove Springs, Florida, United States, United States
View →
BK
Brian Kitchens
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
TU
Timothy Udell
Colleague at Vystar Credit UnionPalm Coast, Florida, United States, United States
View →
AH
A’Torie Hansell
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
FT
Fadi Tissawaq
Colleague at Vystar Credit UnionOrange Park, Florida, United States, United States
View →
CP
Christopher Polk
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
RB
Robert Bergman
Colleague at Vystar Credit UnionJacksonville, Florida, United States, United States
View →
2 education records
Nacole Peoples-Johnson, Mba education
Master Of Business Administration (M.B.A.), Project Management
Bachelor Of Arts (B.A.), Criminal Justice/Safety Studies
FAQ
Frequently asked questions about Nacole Peoples-Johnson, Mba
Quick answers generated from the profile data available on this page.
What company does Nacole Peoples-Johnson, Mba work for?
Nacole Peoples-Johnson, Mba works for VyStar Credit Union.
What is Nacole Peoples-Johnson, Mba's role at VyStar Credit Union?
Nacole Peoples-Johnson, Mba is listed as Contact Center Digital Support Manager at VyStar Credit Union.
What is Nacole Peoples-Johnson, Mba's email address?
AeroLeads has found 1 work email signal at @vystarcu.org for Nacole Peoples-Johnson, Mba at VyStar Credit Union.
What is Nacole Peoples-Johnson, Mba's phone number?
AeroLeads has found 3 phone signal(s) with area code 734, 313 for Nacole Peoples-Johnson, Mba at VyStar Credit Union.
Where is Nacole Peoples-Johnson, Mba based?
Nacole Peoples-Johnson, Mba is based in Jacksonville, Florida, United States while working with VyStar Credit Union.
What companies has Nacole Peoples-Johnson, Mba worked for?
Nacole Peoples-Johnson, Mba has worked for Vystar Credit Union, State Farm Insurance, and State Farm ®.
Who are Nacole Peoples-Johnson, Mba's colleagues at VyStar Credit Union?
Nacole Peoples-Johnson, Mba's colleagues at VyStar Credit Union include Kristy Knight, Roberto Saavedra Bsacs/Amlca, Alexis Freeman, Christina Burghart, and Brian Kitchens.
How can I contact Nacole Peoples-Johnson, Mba?
You can use AeroLeads to view verified contact signals for Nacole Peoples-Johnson, Mba at VyStar Credit Union, including work email, phone, and LinkedIn data when available.
What schools did Nacole Peoples-Johnson, Mba attend?
Nacole Peoples-Johnson, Mba holds Master Of Business Administration (M.B.A.), Project Management from Strayer University (Va).
What skills is Nacole Peoples-Johnson, Mba known for?
Nacole Peoples-Johnson, Mba is listed with skills including Insurance, Customer Service Management, Employee Training, Property And Casualty Insurance, Liability, Customer Service, General Insurance, and Customer Support.
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