Nada Abdo Email & Phone Number

New Cairo City, Cairo Governorate, EG

Cairo, Egypt

• Act as the primary contact for all matters related to customer account management.
• Establish and nurture strong, lasting relationships with clients.
• Gain a thorough understanding of clients’ business objectives, challenges, and requirements.
• Create and present periodic reports on account performance, targets, and projections.
• Work closely with internal departments (such as sales, marketing, and customer support) to provide tailored solutions that meet client expectations.
• Respond to client requests and ensure issues are resolved promptly and efficiently.

New Cairo, Cairo, Egypt

• Build long-term relationships with clients by showing an interest in their success and acting as an expert guide.
• Proactively find additional selling opportunities by understanding customer needs and recommending appropriate digital solutions and services.
• Monitor customer satisfaction levels via feedback methods, questionnaires, and regular check-ins, and take action to solve any issues or concerns.
• Stay current on industry trends, new technologies, and best practices in order to give clients strategic insight and suggestions.
• Manage digital accounts to provide high-quality services and solutions that exceed customer expectations.
• Develop a deep understanding of each client's business objectives, challenges, and opportunities to tailor digital strategies accordingly.

Cairo, Egypt

Manage the entire social media account from A to Z, including content planning, caption writing, idea generation, and daily posting. Develop and implement social media strategies to help the account reach its goals and objectives. Monitor social media metrics and analytics to track the success of campaigns and adjust strategies as needed. Proven ability.

New Cairo, Cairo, Egypt

• Arrange Meeting appointments to meet new and existing customers. Making presentations to promote new products and special deals.
• Contact potential clients through calls, emails, what’s app, etc. to offer them property up to date with sales market trends, best practices, and promotional trends.
• Meeting with individual customers and presenting the company's projects to them.
• Assisting the customers in making the most suitable purchase decision according to their needs.
• Following up with the different customers throughout the sale process.
• Designing periodical reports about the selling status.

New Cairo, Cairo, Egypt

• Conduct interviews for many positions
• Liaise and coordinate effectively with relevant departments
• Issuing and preparing forms
• Track and collect school fees
• Prepare and submit monthly reports
• Maintain positive relationships and inclusive practices with families, children, and employees

New Cairo, Cairo, Egypt

• answers inbound calls and makes outbound calls to support Customer Service
• Department operations in a manner that maintains compliance with Medicare
• responsible for delivering general Medicare information to callers
• Keep clients’ and customers’ data confidential