Senior Technical Production Manager
Current- Leadership and Management: Directed the efficient operation of audio & video production tools, managing high-pressure, time-sensitive content delivery. Demonstrated and fostered collaboration skills development by training, leading and guiding operators.o Dispatching 10,000+ project-deliverables to diverse global destinationso Supervised a team of 8 direct reporters & coordinated with 20+ team members across various departments.- Product Management: Managed the assets lifecycle by editing, conversion and quality assurance for films & episodic content. Led cross-functional teams to ensure seamless project execution and delivery.o Creating SOPs for 20+ workflow to improve the quality of the work deliveredo Training operators in various teams to guarantee a smooth collaboration and performance. - Customer Focus and Account Management: Acted as the primary point of contact for key accounts, ensuring customer satisfaction and addressing client needs promptly. Supervised the creation and review of metadata deliverables in various formats such as XML & JSON.o Handling clients’ escalations and CARs to ensure the quality of work delivered.- Process Optimization and Automation: Spearheaded the optimization of production processes and workflows, implementing automation systems that improved operational efficiency & time. Ensured to meet client deliveries and schedules.o Leading the transition to our new system “OM” with multiple functions built to optimized our workflow by 85%.- Technical Expertise: Utilized hands-on experience with industry-standard tools & applications including Adobe Premiere Pro, DaVinci Resolve, AVID, Vantage, Final Cut Pro & Pro Tools. Directed the use of various production tools including tape machines, compression systems, encoders, decoders, converters and pre-processing systems.o Testing and developing a system “MP” to introduce a new function in the company, providing trainings and follow up sessions to monitor any drawbacks or bugs
