Nada E. Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

•Monitored and analyzed customer accounts to identify past-due invoices and resolve payment discrepancies. •Responsible for resolving discrepancies in reservations by identifying and managing unmatched bookings to ensure they are reconciled and matched correctly. •Engage in proactive collections efforts by making outbound calls to travelers for accounts receivable.

Boston, Massachusetts, United States

•Assisted travelers with travel planning and booking, including flights and activities, via telephone and email communication. •Consistently met and exceeded sales targets through effective sales techniques and customer relationship management. •Collaborated with team members to share best practices and achieve common goals.

Boston, Massachusetts, United States

•Provided exceptional service to guests in a fine dining setting, delivering in high-end experience. •Collaborated with the culinary team to ensure all guests’ dietary restrictions and preferences were met. •Consistently received positive guest reviews, earning recognition for delivering memorable dining experiences.