Nada Mahdy Email & Phone Number

Egypt

Egypt

United Kingdom

 Set targets for all other team members to meet up with Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to Understand all organization’s products, services, procedures, and guidelines and communicate the same to all team members Prepare forecasts and budgets for the call center Monitor all.

Alexandria, Egypt

 Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers.

Alexandria, Egypt

 Review Produced legal documents such as wills and contracts. Obtain signatures from attorneys for legal documents. Transcribe legal documents and phone conversations. Produce legal documents, including contracts and real estate closing statements. Supervise and monitor the work of secretarial, clerical, and administrative staff. Liaising with staff.

Alexandria, Alexandria, Egypt

 interacting with customers on behalf of the organization Provide information about products and services, take orders, respond to customer complaints and process returns. Work as part of a team to ensure offering world-class Customer Service at all times Communicate positively with all involved parties to facilitate a customer's reception of the.

Diploma Of Education, Human Resources Management/Personnel Administration, General

Activities and Societies:  Organizational Behavior November 2021  Recruitment 2021

Diploma Of Education, Business Etiquette, A

Bachelor'S Degree, Accounting, B