Work TC French Queues on a daily basis to reduce delinquency; assist with T&C English QueuesProcess customer email requests Find and contact clients to ask about their overdue paymentsInvestigate historical data for each debt or bill; Process payments Work daily NSF Report (English & French); Process Quebec Demands; recognize problem accounts and reconcile or escalate if necessaryAssist with deficiency report to bring current

Provide front-line service to students and members by processing daily transactions including student applications, course/exam registrations, respond to student requests, update student profile and other duties associated with the Education Member Services Centre.Administrative Support Answering callsAnswering inquiriesAssist Management and other departments if needed.

Administrative support for the team, including the General ManagerTrack, monitor and analyze dataPrepares and Obtains all the financial report using the Unit financial systemManages the processing of invoicesMaintains payroll information by collecting, calculating, and entering data

Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

Providing management to the business and responsible for the day- to-day running of various departments. Focused on developing programs that deliver efficiencies and playing a leading role in the mobilization, development and implementation of robust operational processes. Duties:• Plans, organizes and controls all activities in Training Centre and coordinates work of training assistant, learning assistant and reception desk, in order to provide the best possible service to clients• Achieving financial targets of Training Centre• Manages relations with clients (identification of potential training needs, sales and negotiation, contracting); Coordinates in house courses development• Maintaining and expanding relationships with existing clients• Using an existing network of industry contacts to generate new business• Establishes productive, professional relationships with key Personnel in assigned customer accounts.• Builds customer base by meeting with potential clients and educating them on the benefits of their products • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts• Designing & Delivering Training sessions : Business Communication , Administrative Skills ,Executive Secretary , Etiquette ,Time Management , Customer Services and other soft skills • Establishes productive, professional relationships with key Personnel in assigned customer accounts.• Builds customer base by meeting with potential clients and educating them on the benefits of their products • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts• Designing & Delivering Training sessions : Business Communication , Administrative Skills ,Executive Secretary , Etiquette ,Time Management , Customer Services and other soft skills

Providing leadership and management to the business and fully responsible for the day- to-day running of various departments. Focused on developing programs that deliver efficiencies and playing a leading role in the mobilization, development and implementation of robust operational processes.Duties:• Directing various business departments to ensure the smooth running of the company.• Training and leading the team, providing discipline and performance feedback.• Developing positive direct relationships with key business contacts.• Scheduling workload to meet priorities and targets.• Possessing personality, energy & charisma to inspire, lead and develop staff.• Analyzing complex data and documentation.• Involved in the recruitment and mentoring of new staff.• Developing and supporting a cross functional culture of continuous improvement.• Assisting company accountants in the formulation of forecasts and budgets.• Maintaining excellent relationships with clients.• Involved in planning & organizing the organization’s activities to achieve targets. • Improving margins and maintaining a high quality service• Reviewing, refining and developing the strategy and direction of the company.

-Follow up on training activities planned and ensure that steps are taken to have the training held as planned or revised as per the training schedule.- Following up with all training correspondence,organization of training workshop

Providing leadership and management to the business and fully responsible for the day- to-day running Duties:• Developing excellence through innovative & creative concepts .• Communicating design visions and rationale clearly to clients• Managing and directing work on time and to budget.• Mentoring junior staff in project development and performance management.• Meeting new & existing clients and determining their requirements.• Delivering projects under strict deadlines and within the client’s budget.• Preparing drawing, sketches, proposals and quotations for clients.• conduct training session• Conduct special training sessions for Kids in Etiquette and handmade

Accountable for projects preparation , managing the delivery and providing managerial support for all the projects conducted by the organization. Also responsible for providing monthly financial and technical updates of any known issues/risks to the Chief of mission. Duties:• Developing sound proposals and budgets, facilitate program/project implementation.• Monitoring and controlling projects and program activities by reviewing a variety of records and reports including progress reports ,projects inputs ,budget and financial expenditure.• Managing the delivery of all projects by supervising, controlling and monitoring implementing partners (Syrian Arab Red Crescent, Women's Union and al-Hasakah province)and guiding them through direct contact, field visits and meetings• Perform the education and the community social services functions• Performing counselling and need assessment interviews for refugees providing them with financial, vocational training, education and medical assistance.• Responsible for the voluntary repatriation and resettlement activities with (IOM, Immigration department ,Embassies and Airlines• Focal point for refugee women and children activities• Acting as training coordinator , conducting Training sessions• Enhance the technical ability and prove program support and advice through training implementing partner’s staff to ensure achievement of appropriate projects activities.• Public Relation• Back-up for Admin and Finance Senior Assistant.

In charge of all administrative and financial activities

-Provide secretarial services to Immigration officers for two year and for Admin Officer for one year and a half (taking dictation and transcribing letters,reports and memoranda from notes)-Typing reports,letters,memoranda,telexes,charts and tables from handwritten notes.-Arranging appointments for officersSelecting the most suitable arrangement and spacing of material to be typed-Receiving phone calls and screening them on officer's behalf.-Interpret from Arabic to English or French and vice versa between officers and applicants in immigration and visitor interviews.-Completing and registering visitor visa.-Act as substitute for other immigration and visitor visa.-Act as substitute for other immigration sections (preparing visas,permits and authorizations)in their absence.

-Provide secretarial services to the Regional sales Department (taking dictation and transcribing letters,reports and memoranda from notes)-Typing reports,letters,memoranda,telexes,charts and tables from handwritten notes.-Arranging appointments for the Regional Sales Manager.-Interpret from Arabic to English or French and vice versa.-Organizing and arranging for meetings,conferences and weddings

-In charge of Administrative and financial acativities-Carrying out plublic relations activities.-Interpret from Arabic to English or French and vise versa.Responsible for appointments and meetings.