I am a People Partner & OD Specialist at Paymob, i optimizing operational efficiency and delivering service to internal stakeholders. With expertise in streamlining processes, managing service delivery, and implementing best practices, I specialize in supporting cross-functional teams and driving continuous improvement initiatives. My analytical skills and attention to detail enable me to identify opportunities for cost savings and process enhancements, ensuring efficient and effective shared service operations. I have a Bachelor's degree in Secondary Education and Teaching from Helwan University Cairo, and I am certified in Sports Nutrition by the National Academy of Sports Medicine (NASM), as well as in TOT and Performance Management by SETC Training Solutions and Consultancy. I have over two years of experience in learning and development, and I previously worked as an Outreach Manager at TEDxMaadi, where I coordinated and managed the speakers, sponsors, and partners for the event. I have skills in Microsoft Office, Business Process Mapping, and Talent Management, and I am passionate about empowering people to achieve their full potential and creating a positive and inclusive work culture.