Allied Solutions is the largest national independent broker of insurance, lending, and marketing products to credit unions and banks. • Provided on-going customer service and account management for 57 credit unions and banks; ensured high end-user adoption while exceeding corporate servicing standards.• Identified potential sales opportunities within existing accounts to expand the depth and breadth of offerings within the accounts.• Augmented direct sales initiatives by… Show more Allied Solutions is the largest national independent broker of insurance, lending, and marketing products to credit unions and banks. • Provided on-going customer service and account management for 57 credit unions and banks; ensured high end-user adoption while exceeding corporate servicing standards.• Identified potential sales opportunities within existing accounts to expand the depth and breadth of offerings within the accounts.• Augmented direct sales initiatives by cold-calling, and creating direct mail marketing campaigns.• Liaison between technical staff and client team during new product installations resolved implementation issues and ensured successful implementation.• Trained credit union and bank employees in new product installations, ensuring all products were effectively understood, sold and utilized in a compliant manner.• Conducted continuing education training sessions for personal bankers, branch managers, and upper management on sales, soft skills, and compliance techniques to increase sales production. • “First call for help” for credit union and bank management and line lenders, regarding point-of-sale and other non-point-of-sale product questions. • 50% travel throughout Midwest region territory; coordinating with 5 regional vice presidents to define account strategy.• Created training materials, delivered on-site and remote web training sessions, ranging from one-on-one session to groups up to 75 participants. • Property & Casualty and Life & Health insurance licenses: Illinois, Texas, and North Carolina. Show less

Northwest Airlines, now part of Delta Airlines, was the world's sixth largest airline in terms of domestic and international scheduled passenger miles flown, with both regional and international service. • Specially-selected flight crew member for military and sports charters, including Tampa Bay Buccaneers, San Antonio Spurs, Houston Rockets and Indiana Pacers. • Managed monthly schedules for 900+ flight attendants; resolved crew scheduling conflicts and reported monthly… Show more Northwest Airlines, now part of Delta Airlines, was the world's sixth largest airline in terms of domestic and international scheduled passenger miles flown, with both regional and international service. • Specially-selected flight crew member for military and sports charters, including Tampa Bay Buccaneers, San Antonio Spurs, Houston Rockets and Indiana Pacers. • Managed monthly schedules for 900+ flight attendants; resolved crew scheduling conflicts and reported monthly statistical information to base managers. Show less

Timeline develops, markets, and supports Microsoft Windows-based financial management reporting software.• Responsible for $900,000 annual sales quota. • Successfully developed pipeline of over 50 accounts within three months by cold calling.• Demonstrated product software to prospects and at industry trade shows.

Learning Sciences Corporation, now known as Cognitive Arts, is the largest global provider of learning design and development services.• Created company prospecting and sales management database using ACT. • Scheduled and conducted site visits including software demonstrations for Fortune 500 prospects and clients. • Executed direct mail campaigns and coordinated company participation in major industry trade shows.

Comerica Bank, Assistant Vice President – Community Business LendingComerica Bank, now part of Bank of America, was among the twenty largest banking companies in the U.S.• Created and managed the Community Business Lending Department; responsible for staff of 5 people, 28 branch managers, and a $20 million portfolio consisting of 500 accounts. • Designed a comprehensive sales/commercial lending training program for branch managers and trainees; implemented and facilitated the… Show more Comerica Bank, Assistant Vice President – Community Business LendingComerica Bank, now part of Bank of America, was among the twenty largest banking companies in the U.S.• Created and managed the Community Business Lending Department; responsible for staff of 5 people, 28 branch managers, and a $20 million portfolio consisting of 500 accounts. • Designed a comprehensive sales/commercial lending training program for branch managers and trainees; implemented and facilitated the program, resulting in reduced training costs, increased market penetration, and 30% new loan growth. • Designed and implemented a centralized SBA Lending Unit achieving 100% SBA loan growth. Granted certified status by the U.S. Small Business Administration within 3 months of a 1 year goal.• Managed review and transfer of $5 million in small commercial loans to branch managers effectively segmenting the small business market, improving loan quality, and enhancing customer service.• Maintained network with chambers of commerces, small business development centers, and federal, state, and local economic development agencies fostering community relations. Show less