Working in many platforms of hrdf to improve the user experience of it by using many tools like figma,xd,PowerPoint,excel, and other tools.Working as a SEO&content developing specialist for HRDF and Jadarat website using marketing,UX writing , and html skills.Working on Preparing guideline booklets for those who have difficulty accessing the e services of HRDF, in order to meet the needs of customers and the requirements of DGA.Noticing users' pain points and addressing them by providing quickly creative solutions.Create detailed user journeys to ensure a comprehensive view of the current situation.Formulating improvement proposals for internal and external systems to ensure a higher level of providing various services.Provide various reports that ensure an improvement in the digital customer experience.

Designed high level presentations and booklets.Improve the user experiences of Madrasati and Ein platforms by providing many solutions that make better learning journey.Proposing multiple AI-driven solutions to enhance the learner experience.managing digital content on the Ein and Madrasati platforms in alignment with deadlines.Design and animate digital content for Madrasati platforms in alignment with deadlines.Other routine office task