Help and handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionProvide accurate, valid and complete information by using the right methods/toolsBuild sustainable relationships and trust with customer accounts through open and interactive communicationIdentify and assess customers’ needs to achieve satisfaction

.1. Execute social media marketing campaigns.Manage official accounts on social media platforms..2.Create engaging and inspiring content to enhance brand appeal..3.Analyze campaign performance and utilize data for strategy improvement..4.Collaborate with cross-functional teams to achieve marketing goals..5.Develop new strategies to boost interaction and engagement..6.Monitor developments in social media and digital marketing technology.

Update our internal databases with new employee information, including contact details and employment formsGather payroll data like leaves, working hours and bank accountsScreen resumes and application formsSchedule and confirm interviews with candidatesPost, update and remove job ads from job boards, careers pages and social networksPrepare HR-related reports as needed (like training budgets by department)Address employee queries about benefits (like number of remaining vacation days)Review and distribute company policies in digital formats or hard copiesParticipate in organizing company events and careers days

Identifying future hiring needs and developing job descriptions and specifications.Collaborating with department managers to compile a consistent list of requirements.Attracting suitable candidates through databases, online employment forums, social media, etc.Conducting interviews and sorting through applicants to fill open positions.Assessing applicants' knowledge, skills, and experience to best suit open positions.

Develop strong client relationships, liaising with key business executives. also answer customer inquiries and identify new business opportunities among existing customers, and will liaise with cross-functional internal teams (including customer service and product development departments) to improve the overall customer experience.

Selling products to customers and assisting them in providing products, services and goods that meet their needs and desires. Preparing a special schedule to organize the dates for receiving orders from clients and delivering them to them

Organizing dates for meetings and official visitsOrganize files, documents and recordsReceive phone calls and emailsWelcome guestsPreparing meeting and conference roomsAttending meetings and preparing reports summarizing the results of the meeting's proceedings and decisionsPreparing documents and documents and amending them