-Created job advertisements for white-collar and blue-collar positions.-Conducted CV screening and cold calls to potential candidates.-Performed interviews and evaluated candidates.Sent feedback and job offer emails to candidates.-Managed leave requests, permissions, and attendance records.-Oversaw company policies, attendance, and disciplinary actions.-Monitored and assessed employee performance.

-Managed and responded to customer messages and comments on Facebook, Instagram, and TikTok.-Resolved post-sale issues by coordinating with relevant departments.-Contributed to the creation of weekly content calendars, planning posts and updates.-Generated leads for the online team to assist in achieving sales targets.-Continuously analyzed customer needs and engagement patterns.-Monitored competitors and assessed content performance to optimize engagement.-Collaborated on new content ideas and strategies for social media platforms.

-Recruitment Support: Schedule interviews, update applicant systems.-Onboarding: Organize orientations, prepare documents.-Record Keeping: Maintain employee files, handle confidential info.-Policy Assistance: Communicate and update policies.-Employee Relations: Schedule meetings, prep documents.-Payroll & Attendance: Collect timesheets, track leave.-Training Coordination: Schedule sessions, track participation.-HR Communications: Announcements, respond to inquiries.-Benefits Admin: Coordinate benefits, maintain records.-Data Entry: Enter data, generate HR report-Event Coordination: Organize HR meetings and events.-Admin Support: Filing, supplies, assist HR team.

-Responded to customer inquiries and fulfilled requests.-Conducted upselling for all company products.-Processed line transfer requests between companies.-Met and exceeded sales targets.

-Responded to customer inquiries and executed requests efficiently.-Addressed and resolved customer issues by coordinating with relevant departments.

-Welcomed tourists of various nationalities and collected their information.-Assisted with requests and resolved issues promptly.-Occasionally served as a guide, helping tourists visit Egyptian landmarks.-Monitored employee attendance and departures.

-Met sales targets by effectively promoting high-tier television packages through up to 40 phone calls daily.-Assessed customer needs to tailor persuasive offers and increase subscription rates.-Utilized customer referrals to expand potential client base and drive additional sales.