With over eleven years of experience in account management, I currently serve as the Account Team Lead at Corserve Management Service Pvt Ltd. In this role, I effectively manage escalations and ensure strict adherence to Service Level Agreements (SLAs) and Turnaround Times (TAT). My previous position as a Senior Account Executive allowed me to develop a deep expertise in ERP software, significantly enhancing the operational efficiency of my teams.My core competencies include strong team leadership and adeptness in conducting complex balance sheet reviews. These skills align seamlessly with our company's mission to deliver exceptional client service. I am dedicated to maintaining high standards in account management, driven by my commitment to accountability and continuous improvement.