Nadeem Mustafa Email & Phone Number

United States

• Led digital transformation projects, enhancing efficiency and streamlining operations.• Developed and implemented AI, Blockchain, and IoT strategies, driving innovation and growth.• Conducted feasibility studies and business planning for digital initiatives, creating new opportunities.Key Project:- Digital Transformation Strategy Development for a Public and Private Partnership (PPP) Medical University- Annual Independence Verification Reporting (IVR) of a World Bank Project.- Post-Project Implementation Review for a Non-Profit Healthcare Organization.

United States

Summary: Lead planning, scheduling, controlling, and reporting activities associated with Digital Healthcare projects. Manage sandbox sessions and proof-of-concept implementations with prospective clients.• Lead planning, scheduling, controlling, and reporting activities associated with Digital Healthcare projects.• Management of sandbox sessions and proof-of-concept implementations with prospective clients.• Engage with internal teams (sales, pre-sales, support, product management) to address customer needs.• Lead the identification and assessment of emerging technologies, their impacts, threats, and opportunities.• Executed commercial strategies, leading to substantial revenue increase, market expansion, and boosted sales.• Participating in prospect/sales visits as required, either on-site or remotely.• Lead market research studies to gather new insights in the market and recommend actions.• Work with clients to assess the requirements, set strategy and goals, and establish the roadmap.• Facilitate project execution by providing support in project-level issue resolution and management of scope.• Nurtured a skilled, multidisciplinary team, promoting innovation, collaboration, and excellence.• Equip TECHMEDO customers to take full advantage of the solution so that it is adopted fully.• Managed TECHMEDO's compliance with complex healthcare regulations and ISO & IEC standards.

Lahore, Punjab, Pakistan

Summary:As an accomplished ICT Manager, I excelled in governance, quality, compliance, and operations. Implemented COBIT & ISO 38500 standards, streamlined service delivery, and ensured uninterrupted operations. Efficiently managed IT audit, compliance, and strategic planning. Optimized infrastructure, controlled projects, and provided effective leadership.Key Achievements:• Evaluated IT governance processes and procedures, implementing COBIT & ISO 38500 standards.• Streamlined IT service delivery operations, enhancing responsiveness and customer satisfaction.• Implemented resilient IT continuity framework for uninterrupted business operations during incidents.• Implemented IT Audit and Assurance Management practices and Global Technology Audit Guidelines efficiently.• Ensured compliance with regulatory and compliance requirements (JCIA, HIPAA, HITRUST CSF).• Developed and executed strategic IT business plans, aligning initiatives with organizational goals.• Managed IT infrastructure planning, design, estimation, and sizing, optimizing cost and efficiency.• Oversaw IT procurement processes and vendor relationships, reducing procurement costs.• Monitored and controlled key IT projects, ensuring timely completion and delivery.• Directed the IT Project Management Office, improving project success rates.• Provided leadership and guidance to the IT workforce, fostering employee development and training.

Lahore, Punjab, Pakistan

• Implemented technology enablement strategies to support COVID-19 pandemic response efforts.• Expanded ICT services through effective management of private and public cloud services.• Streamlined IT operations through management of hyper-converged infrastructure (HCI).• Standardized and managed data center operations through implementation of epi-DCOS.• Developed and maintained detailed data center processes, standards, and documentation.• Increased security and cost efficiency by substituting open source tools for proprietary ones.• Implemented data loss protection (DLP) measures to safeguard sensitive information.• Hardened servers and cloud services in accordance with CIS benchmarks for maximum security.• Achieved industry-best practices for securing virtualization infrastructure with STIG, and CIS controls.

Lahore, Pakistan

• Defined, implemented, and communicated Healthcare IT Strategic Planning.• Designed HMIS/ERP Workflows and Hospital Modeling Activities to ensure successful go-live.• Managed IT Procurement Lifecycle, including issuing RFIs, RFDs, RFPs and handling contracts.• Staffing IT positions, including job descriptions, interviews, and training.• Developed and implemented policies, procedures, and workflows for IT services delivery management.• Planned and managed IT and HMIS training for staff.

Oman, Uae, Pakistan

• Managed stakeholder requirements and gathered insights to inform solutions• Analyzed, designed, developed, and integrated solutions to meet requirements• Provided support services for key accounts, managing all related activities• Managed the workforce and assigned tasks to ensure successful completion of projects• Developed pricing and contract management strategies for services• Implemented service level management to ensure quality of services• Managed demand and customer transformation to meet business objectives• Developed, communicated, and executed project strategies for successful implementation.

Muscat, Sultanate Of Oman.

Summary:As an Information Technology Manager, I diligently supervised day-to-day operations of the IT Department, assessed and anticipated technology projects, and proactively allocated resources in a 24x7 ICT services availability environment. My strategic management and planning ensured continuous ICT service availability, leveraging my expertise to drive departmental success and impactful contributions to the organization.Key Achievements:• Effectively managed annual budgets, CapEx, and OpEx, ensuring financial stability.• Spearheaded the successful implementation of HMIS, enhancing patient care and record keeping.• Streamlined data management through integrated implementation of Digitized Patient Records Management.• Upgraded legacy systems, infrastructure, and implemented new IT programs, improving system performance.• Enhanced staff productivity by creating a reliable IT environment.• Served as Chapter Leader (MCI) and achieved Joint Commission International Accreditation in 2012 and 2015.

Lahore, Pakistan

Summary:As a Technical Support Officer at UMT, I administered systems, redesigned Active Directory, standardized desktop environment, and improved end-user response time. Implemented backup strategy, ensured network security, and refreshed legacy assets to maintain smooth operations and reliable IT services.Key Achievements:• Administered systems for smooth operations: planning, monitoring, installing, maintaining• Redesigned Active Directory OU structure for better Group Policy and logon scripts implementation.• Standardized university desktop environment and configured to use MS Update from local servers.• Increased end-users service response time with desktop hardware and software standardization.• Oversaw daily, weekly, and monthly backups of all servers on site, as well as storage of tapes offsite. • Implemented and developed a new backup strategy to increase the security and resilience of IT resources.• Ensured that network devices' ports, protocols, and services are managed to minimize vulnerabilities.• Planned and executed a refresh of the legacy laptops and desktops, retiring end of life assets.• Maintained IT services through preventive maintenance, disaster recovery testing, and backups.

Lahore, Pakistan.

Lahore, Pakistan.

Lahore, Pakistan.