•Training new customer service team members.•Using CRM (Microsoft Dynamics Platform) to document and monitor customer interaction.•Listening to individual calls to ensure the quality.•Suggesting new processes and procedures to improve customer services.•Resolving the escalated issues to customers and ensure their satisfaction.•Motivating the team members to achieve the daily and monthly targets.

•Intercepting the clients through various platforms such as over telephone, mail, and leads.•Identifying the client requirements.•Preparing the proposal according to the requirements of client based on the services and duration of contract from 1 - 3 years.•Negotiating the commercial and legal terms to finalize the contract.•Follow up with client until the deal is closed or signing the contract.•Conversion of rejection services into sales after delivering the vehicle to client.

Job Responsibilities:☆ Greeting Customers and Scheduling Service Appointments.☆ Cataloguing customer’s concerns and comments☆ Writing service orders and descriptions of problems and repairs☆ Translating customer’s repair problems into standard repair terminology.☆ Explaining repairs to customers. ☆ Test-Driving vehicles to confirm service repairs ☆ Estimating the cost and time needed for repairs☆ Handling customer complaints. ☆ Sending regular reports to line manager on daily basis.

Job Responsibilities:☆ Business advisory and supportive role☆ Focus on ongoing business expansion and innovation☆Handle investor's funds☆technical chart analysis

Job Responsibilities:☆ Updating the Stocks list time to time at the time of new stock arrival☆ Focus on customers need☆ Brand reputation management and growth☆ Make sure to check the product quality☆ Marketing and upholding the brand’s image