* Lead the overall Insight Delivery strategy for the Client Service Solutions organization in CEMEA, spearheading engagement models, staffing models, and overall delivery execution strategy in partnership with other key leaders of the business * Deliver analytic insights to external Visa clients, colleagues in the Global Business Optimization team, and other internal stakeholders within CEMEA * Serve as an advisor to the organization as a whole, helping to bolster analytic capabilities and delivery effectiveness – especially utilization of Big Data and Visualization tools Serve as an advisor to local markets on specific performance opportunities in partnership with other client facing teams • Drive to understand root problems, define objectives and formalize data requirements on real world business problems • Combine and analyze disparate data sources and derive insights in a Big Data environment. Be able to lead, teach and do on various tools and capabilities (Hadoop, Tableau, Excel, etc.) • Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunities – not just potential, but actionable recommendations which drive tangible value • Develop and deliver presentations of complex data and content for clients and stakeholders in an accurate, understandable, and engaging manner. Coach others on their execution and delivery, providing feedback for growth.

* Lead the SSA and CIS/SEE regions for all their analytical needs and projects.* Come up with innovative analytical solutions to solve business problems, working on new digital products such as Mvisa, contactless and Visa Direct.* Share analytical capabilities to help educate various stakeholders along with external clients.* Lead and manage team of data science managers to provide effective support.* Work on all VIK related consulting projects with analytical components and contribute to client pitches for new business.* Work on data strategy for my regions and align support to regional business objectives.* Provide workshops to help proliferate self-service data usage across the organization.

* Provide requirements for the development of analytics-driven solutions that identifies and communicates actionable growth opportunities for Visa transactions. * Work with Visa Strategy team to provide analytical insights to help support key initiatives across the region.* Provide guidance to the Visa teams on relevant analytical methodologies and applications/data sources to address Visa internal and Visa client business challenges. * Proactively drive analytic engagement with Visa internal and external stakeholders that enables analytics to be a key driver of initiatives that help the Visa team meet its goals * Regularly liaise with large Merchants and Issuers across CEMEA to provide insight and analytical solutions to drive business decision making and seek opportunities for growth. * Serve as a subject matter expert on the Visa Analytics team to drive rigorous, fact-based recommendations and insights to issuers, internal clients and Visa senior management* Serve as Visa Analytics Business Partner to the regional in-market business teams.* Develop high impact analytics to support the client engagements for product, marketing, consulting, merchants and business development.

• Head up the Customer Analytics function for the entire MEA region covering 60 countries, reporting to the central head office in Denver, US. • Communicate with business partners to improve strategic decisions through advanced datamining and analytics. • Assist with creating segmentation schemes to help improve customer acquisition, retention and loyalty.• Perform analysis to detect customer behavioural patterns and translate findings into business actions and ultimately lead to improved financial results.• Support the design and development of the company’s direct marketing database while optimizing and directing project level work flow being worked on by analytic staff.• Analyse demographics, industry/competitor information, and contact history.

§ Understand the information required by the management team in order to manage the function effectively across emerging markets regional office covering 15 countries. To challenge the requests and to contribute ideas about the information required to ensure the value obtained is worthwhile. Work with developers to interpret the request and to ensure the resultant deliverables reflect what is required§ Satisfy ad-hoc requests for information by interrogating the BIW (Barclays Information Warehouse) using query tools and to obtain data/information from elsewhere as required§ To deliver value added analysis, commentary and recommendations on functions’ performance to drive exceptional business performance at Country & functional level§ Be able to understand and link business MI to financial MI, building of score cards and dashboards.§ Develop warehouse solution for emerging markets

 Contribute to the development of business strategies through analysis of Barclays’ retail customers and the business they do with the Bank, based on information from internal databases and occasionally from external sources such as market research. Manage concurrently a number of pieces of work from initial specification of the data required, to the analysis of that data and the formulation and presentation of recommendations on customer strategy or marketing approach.  Develop new measures and techniques for understanding and segmenting the retail market and understanding customer profitability.

 Assist with the implementation of direct mail campaigns from initial database selections to campaign and data analysis.  Act in a consultancy capacity to allocated internal customers and provide relevant business information to support marketing decisions. Proficient in the use of the marketing database, SAS, Business Objects, Query, Marketic One (campaign management tool), Excel, Access and any other tools required for the successful implementation of Direct Marketing campaigns and completion of analysis or any ad hoc information. Complex data manipulation and the creation of meaningful useable market information. Supervise and manage one member of staff.

 Maintaining Mergers and Acquisitions on all current and legacy systems. Extensive Use of MS Access in order to develop data quality initiatives to improve company data and information. Produce Company wide reports for all functions of the business, using Impromptu (SQL conversion Software). Appraisal and analysis of data, containing movements relating to mergers & acquisitions. Web page design and maintenance. Using MS Office to produce documents and presentations. Providing training on the 2nd largest B2B Market Database and other related software.