As an Adjunct Professor at Saint Peter’s University in Data Sciences, I actively teach and supervise postgraduates in Applied Research and Capstone Research Projects. Additionally, I cover various other subjects, seamlessly integrating real-world insights and practical knowledge into the academic environment.

IT Manager, Project Manager, Product Owner, Implementation Consultant, Business Analyst Working as an expert advisor consultant, project manager and implementation specialist on VBV (Verified by Visa) 3D SecureCode with various banks, Credit Card Issuers, Processors and Merchants; needing assistance with VBV (Verified by Visa) SecureCode implementations, and package pre-approvals in hosted and non-hosted environments. SecureCode allows Pre-enrollment of the Credit Card holders for ‘Activation during shopping’ (ADS); both in Hosted and Non-hosted environments offered by Visa and MasterCard. This is a freelance consultation/assistance role for those institutions/issuers that require third party opinion and assistance with their internal projects and implementations teams before, during and after launch of the products.

Project management and implementation of eCommerce solutions offered by MasterCard as part of the Online Authentication System and fraud prevention product called SecureCode. SecureCode allows Pre-enrollment of the Credit Card holder for ‘Activation during shopping’ (ADS); both in Hosted and Non-hosted environments offered by MasterCard. Among the customers are credit card issuers, banks, merchants, processors and acquirers.SecureCode implementation involves all aspects of the IT environment, such as data management, data uploads, software development, all hosting modules, security and encryption, communication protocols in the banking industry that require working with encryption keys and SSL Certificates. The project and implementation involves working extensively with high level banking and financial world project and programme managers, and other technical staff; managing all aspects and key stages of the project till signoff.

Business Management: Principal duties include general business management; Creating and managing software development projects; Software System Architecture of Desktop and Web-based applications; SEO (Search Engine Optimization); Web-based Sales, and Marketing technology development; Website publications; Hosting plans and ISP reseller programs; Internet Information and news technology management, Life cycles, and, end-of-life management.Business Analyst & System Architect: Conceiving the business idea; defining & structuring the business processes; creating the software requirement specification and architecture. Creating and writing software development project; supervising the project; closing the project and quality assurance; change management and contract documentation; Softwares/Applications: Development of desktop applications, websites, and web-based applications, and databases in MS Windows environment. (some experience in PHP) Key elements in development are: 1) Products that can be embedded in client software to maximize client’s Software throughput and performance; Reduction in business overheads/costs by better engineering designs and automations; Provide completeness to an application2) Develop client websites, databases and other innovative applications to support functionality of the website and the business. Such supportive development initiatives are in the areas of marketing, client relations, satisfaction of Service Level Agreements (surveys, statistics and related data mining, and display of such information).3) Meeting with clients; recording expectations and creating a project to meet client expectations; development of product, Quality Assurance; develop methods to meet SLAs (Service Level Agreements). 4) Adopting International Software Development Standards5) Development for people with disability

Primary responsibilities included maximizing Information Technology use and boosting sales and marketing. Extracted and consolidated customer data from third party Auto business applications to use for sales and marketing that provided ultimate customer contact and satisfaction. Dealership was able to predict customer behaviors and improve selling techniques. Redefined IT infrastructure and helped bring changes in management and employees’ business techniques and approaches through change management and customer satisfaction techniques. Researched market and advertised accordingly by use of demographic data through email systems, paper prints and website hosting.

A Risk Management and Insurance Agency]Hired as head of the information technology department; this 50 year old company badly needed a complete technical overhaul; duties included general management of IT department, Project management, budgeting, staffing, scheduling, training, and change management; my goals included but were not limited to:• Re-developing ICT Hardware and Software infrastructure• Find, acquire and implementing new technologies• Implemented newly introduced Windows 2000 technologies; such as file servers, IIS server, Intranet, backups and implemented group polices• Support IBM AS400 and legacy insurance software• Implemented Broadband and installed Cisco routers, managed & unmanaged switches• Upgraded cabling system provided system access to every employee. • Replaced all computers with latest desktops and LCD screens and Windows 2K operating systems with most updated virus scans systems.• Provided secure VPN access home users and connected remote offices• Provided latest laptops to field officers• Upgraded Server Room and assured 100% up time by created cost effective multiple layers and a cross support system.• Converted company to electronic document management system (EDM).• Created forms and procedures and published work/insurance manuals on Intranet• Moved from obsolete EBIX Insurance software Platform to Applied System’s Vision 4.x Agency and Brokerage System software. This was a complete 1 year project.

On behalf of Network Associates worked as a global consultant and project managed at major client sites such as Banks, hospitals, local and federal governments, and schools etc. Primary duties involved:• Gathering customer project requirements and creating a project • Writing contract and setting service level agreements (SLA)• Development and completion of project at client site• Implementing Helpdesk technologies; such as preparing infrastructure that included servers, databases, install, business development and configuration of Magic Helpdesk application, training of helpdesk staff on all the aspects of the helpdesk and Magic application and successful sign-off of project and documentation

Onsite support for state of the art ‘The Prudential Investment’s’ Trade FloorProject team member; set up of multi-million dollar Trade floor project; Project team member; set up 3000 user environment & Rollout; Provide support for Microsoft NT Environment /infrastructure; Use Enterprise Administrator (EA); Create user global/local accounts profiles; Implementing active directory policies & securities; Create shares and implementing securities etc.; Support Market Data Services applications such as: Market Vision, Baseline, Open Bloomberg Sybase11, Stars II, Palm Pilots, Goldman, State Street (IMW), Forest & Trees, Cognos etc.; Mainframe applications such as: Extra and Attachmate etc..

World Wide Coporate Senior Level Support: Networks/infrastructure (LAN/WAN); Novell Netware operating systems, Windows for Workgroup, DOS OS/2; Novell/NT Client/Server and Communication Protocols such as TCP/IP, ACSI-1 & ACSI-2 Protocol managers; IBM Mainframe, 3270 Emulator (SYSM) and other products; Such as Arcserve backups; Hardware and network topologies (token-ring/Eathernet) setups, Scanners and DIAD Boards etc.