While working at LUXURY MOBILITY, a Brazilian real Estate company, I was providing the following responsibilities to over 40 users.•Installing and configuring network devices, such as routers, switches, windows servers,CCTV, printer and fingerprint machine. •Installation and configuring Microsoft 365, Entra ID migration (Azure AD) and Tow factor authentication.•Provided Technical support to End-User for Ms Team, outlook, and other software.•Installing and configuring hardware and software components to ensure usability. •Hardware and Software support and Repair for Desktops, Laptops, such as POS, RAM, HHD, SSD,link card, motherboard other Technical issues.•Laptop and Desktop Assembling and Disassembling.•Provide remote technical support and assistance to end-users via phone, Quick Assist tool, Any disk.•Installation and configuration for different network clients VPN optimization using technologies.•Provide different IT Training sessions to company employees.•Documenting the network configuration, topology, policies, procedures, and changes.•Design and implement new solutions and improve resilience of the current network. •Troubleshooting and resolving any network issues that may arise, such as connectivity problems, hardware failures. •Responsible for maintenance, configuration and reliable operation of computer systems, network .•Researching and staying updated on the latest network trends, standards, and innovations.

•Configuration/ installation of Printer, Scanner, Projector and wall screen in different in different buildings.•Responsible for CCTV system design, Network infrastructure and implementation.•Installation and configuration of IP camera, Analog camera, and wireless camera.•Installation and configuring Computer windows, Windows server, active directory for clients. •Responsible to Understand customer requirements and provide the them the best network and IT solutions.•Dealing customers, Manage files/documents and making reports.•Collaborating with other network engineers, IT staff, vendors, clients, or carriers on network projects or issues.•Monitoring the performance and availability of the network using various tools and software. •Study and optimize network ( Topology , Services and connectivity ).

•Manage and maintain PCs, Network, switches and routers.•Installation/configuration of CCTV, Printers and Projector.•Installation/configuration of Computer windows and Windows server.•Installation/configuration of hardware and software components to ensure usability. •Providing support to users and being the first point of contact for error reporting. •Provide technical support and assistance to end-users via phone, email, or in person •Installing and upgrading anti-virus software to ensure security at the user level. •CCTV system design, deployment, configuration, installation.

I have also one year experience as Office Assistance and IT support Engineer at Al Asar School System. Where my responsibility was to manage file/documents, preparing reports, presentation, sending and receiving mails, Data Entry.Dealing/meeting customers and student's parents . And deal all work related to IT, like Installation & configuration (Hardware, Software, CCTV, Network, printer, scanner, projector

An environment(Software House) where i have learnt graphic designing and web designing. In our team my responsibility was to convert graphic design to web design (webpage) using HTML, Bootstrap, And CSS