Nadeem Mohammed Basheer Email & Phone Number

Dubai, United Arab Emirates

• Manage & lead the VAS team of 25 engineers covering EMEA region with annual services revenue of 6M+ USD• Manage VAS offerings including signature development, system operations, business intelligence, audit services etc• Engage in the scoping, costing and pricing process and be directly responsible for the profitability of the VAS business in EMEA • Improve the quality of delivered services consistently with regular Business Review meetings to achieve high customer satisfaction• Maintain customer success KPIs above desired levels to achieve high renewal rate for recurring services• Develop new VAS products to meet customer demands• VAS team resource planning and new hire• Proactively identify opportunities for productivity and quality improvements in delivering VAS Services• Work closely with regional account teams for VAS delivery/renewals as well as global VAS team to develop innovative VAS solutions.• Coach and educate VAS team regularly to keep them up to date on the latest Sandvine solutions.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Leading project delivery from pre-sales to acceptance phase for MENAT region.• Deliver Sandvine TechTalks to global partners.• Training Sandvine solution delivery team• Provide feedback to PLM/R&D teams on the product quality and dimensioning.• Supporting Project Management team in planning and resourcing• Design, configuration and installation of Sandvine solutions, acceptance testing & documentation (SOW,HLD, LLD, ATP, Operations guide)• Technology –Linux, API (JSON,SOAP,REST,PYTHON), Sandscript• Virtualization – Virtualized deployment in VMware/KVM hypervisor environments.• BIG DATA- Install HP vertica based big data analytics platform, setup ableau based reports fetching data over ODBC• 3GPP standard integration – Integrating solution with 3gpp based mobile network elements such as OCS, PCRF , RADIUS servers.

United Arab Emirates

• Pre-sales – Preparing SoW for pre-sales oppurtunities including project implementation plan , professional services cost /time estimates. Assist SE team on designing complex customized solutions.• Post-sales – Configuring and installing Procera solutions, acceptance testing, documentation (HLD, LLD, ATP, Operations guide)• Environment – Successfully closed DPI/PCEF projects in service provider environments in MENA region such as du (UAE), Mobily (Saudi), Umniah (Jordan), Yahsat (UAE), TE-Data (Egypt), Zain (Jordan) , NTRA(Egypt)• Technology –Linux based OS, JSON API, REST API, Python API• Network- Designed solutions for various service providers including fixed, mobile and converged networks.• Virtualization – Virtualized deployment in vmware/kvm hypervisor environments.• BIG DATA- Install HP vertica based big data analytics platform, setup tableau based reports fetching data over ODBC• 3GPP standard integration – Integrating solution with 3gpp based mobile network elements such as OCS, PCRF , RADIUS servers.

United Arab Emirates

• Pre-sales – Working on RFP’s, designing solution architecture to meet customer requirements, dimensioning solution, conducting technical workshops.• Post-sales – Configuring and installing Procera solutions, system upgrades, professional services design & implementation.• Technology –Linux based OS, JSON API, Python API• Network- Designed solutions for various service providers including fixed, mobile and converged networks.• 3GPP standards – Integrating solution with mobile network.

Dubai International Academic City

• Operation, maintenance and troubleshooting of Internet core network of DU.• DPI layer - Operation,maintenance & troubleshooting of PROCERA systems.• CARRIER GRADE NAT - Operation,maintenance & troubleshooting of CISCO CGSE platform.• Caching solution – Operation,maintenance & troubleshooting of Google,Akamai, icache caching solutions.• BRAS -- Operation,maintenance & troubleshooting of Juniper E320 BRAS which includes whole sale services as part of the FNL (Full National Launch) project too.• NNI – Configuring various NNI interfaces as part of L2/L3 MPLS VPN provisioning and designing the QOS polices based on CM requirement.• Multi-service POP’s – Actively involved in the integration of various multiservice POP’s present in London,Singapore Amsterdam , which includes backhaul link activation, QOS design, BGP design, tacacs, oob connectivty etc• Internet exchange -- Lead the UAE-Internet exchange project from core operations perspective.• Internet Gateway -- Operation,maintenance & troubleshooting of various IGW routers which includes Transit/private peering activations,BGP configs troubleshooting etc.