Nadeem Mushtaq Email and Phone Number

Supervision and management of daily IT operations. Managing On-prem & Cloud infrastructure. Optimized existing IT operations to deliver quality services to users. Liaison with external entities for efficient SLAs delivery. Cloud services administration including Azure, Microsoft 365 and Exchange Online. Implementation, execution and enhancement of IT policies. IT budget forecasting and allocation. Coordination between SAP teams both internal external/outsourced reference to infrastructure support. Knowledge delivery and training of team members.

Architected solution(s) to migrate on-premise VMware/IT workloads to AWS cloud using VMware and AWS migration technologies. Conducted AWS Migration Readiness Assessment (MRA) and Migration Acceleration Program (MAP) for successful workloads migration to cloud. Performed cloud cost estimation, TCO (Total Cost of Ownership) analysis and recommendations inline of migration to cloud.

Administered an enterprise IT infrastructure that consisted of both physical & virtual servers, LAN, storage (SAN) and IT services (DHCP, Proxy/SQUID, NFS, NTP, DNS and FSRM). Designed, built and maintained virtualized environment (VMware vSphere). Developed and recommended data backup (Symantec NetBackup 5230), recovery and business continuity strategies and procedures. Monitored systems and Local Area Network performance (NAGIOS & SCOM). Performed troubleshooting, capacity planning and system tuning to meet service objectives. Evaluated, and oversaw implementation of system enhancements. Implemented security policies and provided recommendations on enterprise infrastructure needs. Ensured the operational reliability and effectiveness of the Windows (Exchange 2016-2010, Active Directory, SCCM, Web Hosting), Linux and VMware (vSphere) server infrastructure. Key Achievements:• Virtualized IT infrastructure from legacy servers to VMware vSphere• Migrated/transitioned IT services to VMware environment• Administered & Upgraded Server 2003 R2 to Server 2008 R2 -> 2012 R2 -> 2016 -> 2019 • Administered Microsoft Exchange 2007, 2010 & 2016• Administered & Upgraded vSphere 5.0 -> 5.5 -> 6.0• Deployed Microsoft FSRM (File Server Resource Manager)• Implemented monitoring for servers’ and network services using Nagios that significantly improved the overall problem diagnosis and resolution time• Deployed and administered Kannel SMS Gateway with Play-SMS integration• Assisted in deployment of Vmware on-premise AirWatch & SDDC• Migrated Vmware workloads from regional Data Center to main Data Center

• Administered Unix (Linux RHEL 4.x and RHEL 5.4, Solaris 10) servers.• S3 Solid Core (Change Management) on Linux RHEL 5.4 servers.• Configured/Managed Nessus (Network Vulnerability Scan) in Linux environment.• Managed Nagios monitoring servers (Implemented SNMP monitoring for NetApp Filers, Network utilization check for Linux servers. Developed/Impemented script for collecting Linux system info).• Configured NagVis (Nagios Map Visualization).• Managed TikiWiki (Content Management System) site.• Implemented Webinject to verify the Mail server operations.• Managed VMWare ESX 3.5 server.• Installed/Configured/Managed Smoothwall 3.0 Express Firewall in VMware ESX environment for controlled network access.• Monitored servers utilization, user management and troubleshot performance.• Assisted managing LAN and support for Network Administrators.

• Systems (Linux RHEL 5.x, Unix) support for reputable clients.• Provided solutions using Open Source applications as per client’s requirements.• Hardware troubleshooting and maintenance.

• Conducted drive tests using Agilent E6474A for optimization and maintenance of AT&T wireless network.• System support for organization’s existing IT infrastructure.• Managed FTP, File Server (Windows Server 2003) / DHCP, DNS and Apache (Fedora Linux) servers.• LAN management and troubleshooting.• Backup and restoration.• Hardware and software upgrades.

• Linux Servers Administration. • Managed shared and dedicated servers.• Configuration, maintenance troubleshooting Parallels Pro, Ensim-X and ServerXchange based webhosting clients.• Installed and configured Linux OS (Red Hat, Centos, Debian, Ubuntu, FreeBSD) and MS Server 2003 on dedicated servers as per customers’ requirements.• Managed Apache web Server (Name/IP based Web Hosting), Sendmail (Mail Server).• Installed, configured and maintained DHCP/DNS/FTP Servers.• Day-to-day administration tasks and troubleshooting.• Remote Backup and restoration.• Performed System Security (Spam protection, Intruder detection, Firewall configuration).• Configured RAID (Adaptec/Intel) Level 0, 1 and 5.• Managed Cisco switches (VLAN Management).• Customer support Tier Level 2 and 3.

• Managed Sun and Windows servers. • Maintained SUN Solaris 9 on SPARC V880, Enterprise 250 and 280R servers.• Installed, configured and maintained Apache web Server (Web Hosting).• Installed, Configured and maintained NTP (Network Time Protocol) Solaris 10.• Upgraded Sun Solaris OS 9 to Solaris 10.• Managed NFS and Samba Servers (Red Hat Enterprise Linux 4).• Installed, configured and maintained DHCP/DNS/FTP/PROXY Servers (Solaris/Red Hat Enterprise Linux 4, Fedora 5).• Cisco PIX firewall 525 management using PDM (Pix Device Manager).• Installed, configured and maintained MRTGs Servers (Solaris).• Maintained MySQL, Syslog Server Solaris 9.• Configured and maintained Foundry and Cisco switches.• Configured and maintained Cisco (1600, 2500, 2601) Routers.• Assisted Managing Windows IIS and FTP Servers 2000 and 2003.• Assisted maintaining Norton Antivirus corporate edition and Trend Micro Interscan Messaging Security.• Data backup and recovery.• Performing day-to-day administration tasks on Sun Servers (login creation, granting access permissions, Backup & Restore Plans & Performance tuning).• Worked in an on-call rotation and maintained 24/7 availability.• Installed, patched and configured Solaris 9, Solaris 10 Sparc and Solaris 10 x86 based systems.• Worked closely with hardware vendors to diagnose and repair/replace failed hardware.

• Monitored and maintained SDH network of more than 100 nodes on NMS (Windows 2000).• Upgraded NMS platform from NT 4.0 to Windows 2000.• Installed, configured and administered MS Windows 2000.• Maintained Data Server, Net Server and Backup Server.• Installed and configured printers HP and Epson.• Performed routing and rerouting for new and complained E1s & E3s.• Supervised Installation/Configuration of SDH system hardware.• LAN management and troubleshooting.• Installed and tested Windows NT, 2000, and 2003 system and security patches in a test environment before deployment to production systems.• Reconfigured network configurations to better match production environments as well as improving network traffic.• Troubleshot and replaced faulty hardware in servers, desktops, and network devices.

• Maintained optical fiber (Alcatel, Italtel, Fujitsu and Siemens) systems.• Installed and configured hardware of optical fiber systems.• Executed performance checks for the Optical Fiber power.• Installation/Configuration of DTUs/NTUs.• Monitored and maintained data circuits (64kb/s, 128kb/s, 256kb/s, 512kb/s, 1.0 Mb/s, 2 Mb/s and 34 Mb/s bandwidth) on demand using Newbridge on Sun Solaris 8.0 and Tellabs on MS Windows NT platform.• Installed and configured MS Windows 98, NT 4.0 and 2000.