Key responsibilities:Designing SD-WAN architecture: Designing the network architecture, including the placement of SD-WAN devices, network segmentation, traffic routing policies, and security measuresImplementing SD-WAN solutions: Configure and deploy SD-WAN devices, such as Cisco routers and controllers, based on the design specifications. This involves setting up network connectivity, establishing VPN tunnels, configuring quality of service (QoS) policies, and ensuring seamless integration with existing network infrastructure.Troubleshooting and maintenance: Monitor and troubleshoot the SD-WAN network to ensure optimal performance and address any connectivity or performance issues. This may involve analyzing network traffic, diagnosing problems, and implementing corrective measures. Additionally perform regular maintenance tasks, such as firmware upgrades and security patching.Collaboration and documentation: Collaborate with cross-functional teams to coordinate network changes, address operational challenges, and ensure effective communication. Create and maintain technical documentation, including network diagrams, configurations, and standard operating procedures.Security and compliance: SD-WAN solutions need to adhere to security best practices and comply with industry regulations, work closely with the security team to implement appropriate security controls, such as encryption, access control, and threat mitigation measures.

Network Monitoring and Troubleshooting for MOH Client (July 2019 - January 2023):Utilized network monitoring tools to proactively identify and resolve network performance issues, minimizing downtime and improving efficiency.Monitored network traffic, analyzed logs, and performed root cause analysis to identify and resolve network outages and connectivity problems.Collaborated with the support team to provide timely resolutions to customer-reported network issues, ensuring high customer satisfaction.Conducted periodic performance tuning and capacity planning to optimize network resources.Resident Engineer at Salam ISP Client (February 2023 - Present)Designed and implemented network infrastructure for multiple client projects, ensuring seamless connectivity and high availability.Configured and maintained routers, switches, firewalls, and other network devices to optimize performance and security.Conducted network troubleshooting and resolved complex issues to minimize downtime and enhance network reliability.Collaborated with cross-functional teams to design and deploy network solutions that aligned with clients' business requirements.Conducted regular network assessments and audits to identify vulnerabilities and implement necessary security measures.Implemented network monitoring tools and protocols to proactively detect and resolve network performance issues.Worked closely with vendors and service providers to evaluate and procure network equipment and services.Provided technical guidance and support to junior network engineers, assisting them in troubleshooting and problem-solving.