Nadeepa Ranasinghe Email & Phone Number

Canada

Greater Toronto Area, Canada

- Initiate the establishment of the Canadian office as the first employee, overseeing the onboarding and management of new regional hires.- Spearhead sales and operations for the fastest-growing Order Management System (OMS) vendor in Canada.- Collaborate closely with the product team to adapt and enhance product offerings for optimal viability in the Canadian market.- Leverage 15 years of established relationships to effectively drive pipeline growth and sales initiatives.- Conduct comprehensive product demonstrations for clients and prospects, showcasing product capabilities and benefits.- Contribute to local marketing strategies and initiatives, including active participation in relevant trade shows and conferences to enhance brand visibility.- Lead the development and testing processes for new functionality requests from both prospects and existing clients, ensuring alignment with market needs.- Maintain and nurture client relationships to uphold a high level of customer satisfaction and loyalty.

Toronto, Canada Area

ION Markets Account Manager for the entire region of CanadaKey tasks:- Manage day-to-day relationships with current accounts including global multi-asset clients- Develop sales cycle for new sales and house account growth - Present product demonstrations to prospective clients - Partner with clients and product management to discuss and develop future product pipelines - Work with internal teams to create solutions based on client needs - Manage multiple projects simultaneously to completion - Provide client training sessions on the Fidessa front-end and workflow - Attend and participate in Sales Meetings, Product Seminars, Trade Shows and Conferences- Mentor junior sales and account management associates

100 Wellington Street West, Toronto

Tier I & II support for ION Markets' Fidessa trading environment and the associated back-end infrastructure.Key tasks:- Responsible for training and directing the workload for new associates- Assist clients with inquiries and issues regarding the Fidessa product suite- Build and certify both inbound and outbound FIX connections- Use UNIX/Solaris environments for back end infrastructure maintenance- Instruct traders on Order Management, Smart Order Routing Logic, and Best Practice Workflow- Interact with all major Canadian exchanges and third party vendors to resolve problems

214 King Street West

Providing support for the IRESS and KTA PLUS trading environments and the associated back-end infrastructure.Key tasks:- Assist clients with any inquiry regarding the IRESS and KTA product suites- Provide training in-house and on-site of the IRESS trading platform- Mentor a team of 5 support specialists- Instruct traders on Order Management, Smart Order Routing Logic, and Best Practice Workflow- Interact with all major Canadian exchanges to resolve problems- Escalate unresolved concerns with other departments in a concise and clear stated manner- Troubleshoot and resolve issues pertaining to FIX

6185 Tomken Road

Key tasks:- Responsible for installing and dismantling trade show displays- Interact with clients on the trade show floor to assure satisfaction