Nadeera Perera Email & Phone Number

Colombo, WP, LK

Aexa BPO (Private) Ltd is a premier provider of Business Process Outsourcing (BPO) services, specializing in debt collection and recoveries, with extensive expertise across Telecom (Telco), Banking & Finance, and Fast-Moving Consumer Goods (FMCG) sectors. Our comprehensive range of BPO services is designed to optimize business operations, reduce costs, and.

To manage and control debt risk effectively by having proper controls and processes in place and to make sure bad debt is minimized by effectively managing the collections team while monitoring credit control function in order to minimize credit losses. Overall responsible for cash collection operation of the entire group (Rockland Distilleries, Liquid.

To effectively manage the debt recovery process of the Retail Recoveries unit by making sure overdue amounts of Personal Loans, Housing Loans, Leasing and Credit Cards are collected within the stipulated time period and recovery portfolio is closely monitored and making sure Credit Losses and NPLs are controlled as per the agreed parameters to maintain a.

Was instrumental in setting up the recoveries department and to effectively manage the debt collection, legal and recovery procedure relating to the entire consumer asset portfolio (Vehicle, Housing and Personal and Loans) and to minimize credit losses, maximize recoveries and to contain the delinquencies, impairment losses and NPLs within agreed parameters.

• Collections Analytics
• To develop and suggest strategies to contain delinquencies and specific provisioning on consumer assets within budgeted and targeted limits
• Tracking efficiency and effectiveness of the Collection teams
• To provide systematic, efficient and accurate periodic MI on Collections & Recoveries performance to the Senior/Corporate Management
• To monitor and understand the Credit Cards and Consumer Loans portfolio, highlight discrepancies/movements away from trends in behaviour and recommend key solutions in concurrence with the concerned managers.
• Quarterly writing off of consumer assetsAdministration

Sri Lanka

- Manage the delinquent credit card portfolio by achieving set targets on provisioning and delinquency ratios- Managing the cards telecalling unit- Recruitment, Training and Development of staff- Analysis of monthly collection figures and trends and preparation of monthly forecasts. - Reviewing the monthly CAP plan of all telecalling cases and reporting.

Team Leader Suntel wOw Hotline - - Managing people and resources of 24Hour operational Suntel Internet Call Center.- Guiding the team to achieve company and departmental set targets / KPI and QAS targets.- Recruiting & training staff.- Setting up targets/development plans and carrying out appraisals.- Analyze and Report the progress of Hotline, Back.

Master Of Business Administration (Mba)

Msc In Strategic Marketing, Marketing

Areas of Study - Strategic Brand Management - Marketing Finance - Strategic Marketing for Competitive Advantage - Innovation and.

Certificate Course In Human Resource Management (Cchrm)

Areas of Study - Introduction to Management - Employee Resourcing - Performance Management - Compensation Management - Employee Training.

Diploma In Hardware & Networking

Microsoft Certified Professional (Mcp / Mcse)

– Installing, Configuring & Administering Microsoft XP Professional – Managing & Maintaining a Microsoft Windows Server 2003 Environment

Education record

Diploma In Computer Science (Dics)