• Lead and support team members to deliver exceptional customer service and optimize sales floor operations.• Organize and direct training programs in collaboration with management to enhance staff skills and product knowledge.• Oversee purchasing, storage, and preparation of food products, ensuring compliance with recipes and portion control.• Maintain inventory and provide accurate information to guests, enhancing customer satisfaction.

• Collaborated with department managers to optimize product ordering for store promotions and maximize sales.• Built effective product displays to improve shelf placement and ensure proper signage during promotions.• Supervised fresh food and deli sections, maintaining inventory levels to meet sales demands.• Managed cashier and POS transaction systems, online platform handling, and on-time delivery processes.