A results-oriented business professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and detailing project information to determine effective processes for operations. Able to identify areas of strength and weakness and implement company policies, standards, changes in operations, and systems that optimize productivity and the bottom line. People Management: • Recruitment & Retention• Performance Management: Goal setting and Succession planning.• Payroll and Attendance Management• General HR Practices• Develop support teams matching skill-sets and business needs.• Manage training programs and needs• Mentorship training• Conflict Management and disciplinary procedures• Maintenance of employee records and data• Office Communication Financial Responsibilities:• Operational and Capital Budget development• Budget forecasting and Variance Analysis reporting• Establish and implementation of financial control systems • Manage and negotiate vendor agreements• Capital and Operational purchasing• Manage computer hardware and software acquisitions• Accounts Payable and reconciliation of large accounts• Accounts Receivable – administer collection communication• Oversee local commission and trust accounting systems• Ensure income and expense processes are in line with audit requirements and procedures. Administrative Services:• Manage office facility needs including purchasing equipment and office cleanliness.• Manage office safety regulations and implement emergency procedures• Manage and ensure efficient reception and office services operations• Implementation of IT policies and procedures • Business planning – assist, input and collect data and info as required• Plan, organize and direct administrative services to achieve operational excellence