Nader Farag Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

• Experienced Lead Project Coordinator with a proven track record in managing web design projects from concept to completion.• Delivered effective technical assistance to users through remote, phone, and in-person channels, adeptly troubleshooting and resolving issues.• Strong focus on quality assurance, budget management, and post-project analysis for continuous improvement.

Ottawa, Ontario, Canada

• Client support: Assisted clients with technical inquiries, resolved issues and provided information about services.• Project Coordination: Worked on a temporary basis with a design and development team to complete tasks.• Sales Support: Generate quotes, follow up on leads and convert it to sales.• Conducted Comprehensive website security checks and testing, identifying vulnerabilities and implementing solutions to enhance security protocols.

Kanata, Ontario, Canada

• Installed, configured, supported and troubleshot Check Point products.• Used VPN-1/FireWall-1 Debugging tools and traffic analyzers to capture and view packet information: Wireshark, tcpdump, fw monitor.• Acquired knowledge of Check Point Identity Awareness by gaining insights into network security, threat prevention, integration, and access control rules.• Utilized logging databases Solr, PostgreSQL.• Provided technical support for Check Point SmartConsole tools including SmartDashboard, SmartProvisioning, SmartView Monitor, SmartView Tracker, SmartLog, SmartEvent, SmartReporter, SmartWorkflow.• Executed Multi-Domain Security Management Server configuration backups, checked the status of VMs and sync database.• Provided end-users and Check Point Endpoint and Capsule security partners with technical support for Endpoint Security Server, Full Disk Encryption (FDE), Media Encryption Port Protection (MEPP), Firewall Compliance Check, Anti-Malware Program Control, and Endpoint Policy Management’ software blades..

Clairmont, Alberta, Canada

📢 Recognized as the Top Incident Manager for consistently demonstrating proactive problem-solving and swift issue resolution in the field 📰 • Ensure Safety and Compliance: Oversee safe, timely, and compliant operations at well sites, job locations, or plants, including the setup and breakdown of equipment.• Customer Engagement: Interact with customers to promote company products and services.• Led presentations to enhance awareness and prevent future issues.• Gathered and reported real-time data on field operations and activities.• Mentorship and Planning: Mentor team members and participate in pre-job planning, ensuring the availability of equipment and up-to-date procedures.• Technical Support: Act as a backup for management, conduct onsite research or troubleshooting, and oversee repairs and technical improvements.• Field Operations: Manage field activities, inspect and test materials and machinery for safety, diagnose and resolve onsite malfunctions, and ensure proper maintenance.• Leadership and Reporting: Supervise onsite crews, maintain site cleanliness, and draft and submit reports.• Technical Knowledge: Utilize understanding of P&IDs, single line drawings, and control equipment for site operation

Cairo, Egypt

• Managed Sales Projects: Led and coordinated various sales projects from inception to completion, ensuring alignment with company objectives and customer needs.• Client Relationship Management: Maintained strong relationships with key clients, driving repeat business and customer satisfaction.• Cross-Functional Collaboration: Worked closely with marketing, product development, and operations teams to deliver tailored solutions and meet project deadlines.• Sales Strategy Development: Contributed to the development of sales strategies, helping to increase market share and revenue.• Budget and Resource Management: Oversaw project budgets, resource allocation, and risk management, ensuring projects were delivered on time and within budget.

Cairo, Egypt

• Expert in assessing raw material and finished goods quality.• Investigative testing for standards adherence.• Proficient in detailed project planning, including budget estimates, while excelling in customer service.

Ottawa, Ontario, Canada

Manotick, Ontario, Canada

Ottawa, Ontario, Canada

College, Computer Network Technology

- Operating Systems: Install, configure, troubleshoot Windows OS. - A+ Certification Prep: CompTIA A+, hardware/OS skills, security.

Cybersecurity Specialist, 3.77

Cyber Fundamentals, Cloud Security, Forensics, Disaster Recovery, Ethical Hacking, Network Security, Cyber Controls, Unix, Web & Windows.

Bachelor Of Pharmacy - Bpharm, Pharmacy, Pharmaceutical Sciences, And Administration

Diploma Of Education, Water Quality And Wastewater Treatment Management And Recycling Technology/Technician, 2.87