Honest IT Canada is a boutique information technology consulting firm.We help clients of all sizes, from large corporations to small community groups, unlock the value of their technology to realise their business and community goals.Let's roll up our sleeves and get it done!

Supporting a dynamic team of talented architects and designers in the Alamo City.Directs, manages, and coordinates the firm's information system, determines system capacity/equipment needs, and manages acquisition/upgrades of hardware, software, and other necessary tools. Directs the firm's overall information systems function, including systems and programming procedures and computer equipment operations. Coordinates the integration of office operations and information systems and evaluates the acquisition and installation of new equipment. Develops and executes tactical plans for information systems that support the firm's strategic objectives. Consults with management to determine information requirements and priorities of new projects and to discuss system capacity and equipment needs. Provides recommendations and manages the acquisition and upgrade of all hardware, software, and service purchases and/or leases to keep the organization's information accessible in a timely, efficient, and secure manner. Develops disaster recovery plans to ensure continued business operations

-Managed a team of 8 analysts supporting 500+ end users from coast to coast-Integrated multiple acquisitions into SinglePoint brand and infrastructure-Virtualised corporate infrastructure on VMware ESX and Proxmox platforms-Re-engineered corporate infrastructure for stability and scalability-Completed Exchange 2010 to Office365 migration-Configured and deployed standard corporate image and deployment server-Implemented Open Source servers (Ubuntu, CentOS, Debian) to replace Commercial OSs-Implemented systems and network monitoring solutions (Nagios, Icinga, N-Central)-Implemented task and reporting automation solution (AutoMate, puppet)-Implemented secure password policy and storage platform-Mentored staff to grow from Senior Analyst to Team Lead-Trained and mentored staff from Reporting Analyst to Developer-Trained and mentored staff from Service Desk Analyst to Network Engineer-Decreased recurring spending by 30%-Increased use of self-service IT tools by 600%-Client satisfaction survey from Bad to Very Good

IT Weapons, a Konica Minolta company, is a Canadian leader in secure cloud solutions and managed IT services. Trust IT Weapons to help you simplify technology and transform your business with premier security and compliance, and award winning client experience. Isn't it time you felt safe?

Senior systems analyst for 80+ multi-site clientsMicrosoft Windows Server 2003, 2008, 2008R2, 2012Microsoft Exchange Server 2003, 2007, 2010, 2013Microsoft Office365Active Directory, DNS, DHCP, GPO, object management and share permissionsDesktop: MS Windows XP/7/8, Mac OSX, Linux (Ubuntu, RedHat, Debian, CentOS)Virtualisation: VMware ESXi 4/5/6, Citrix XenServer, Microsoft HyperV 2008Backup: Barracuda Cloud Control, Vembu BDR, Bacula Enterprise BackupNetworking: Dell SonicWall, Juniper, CiscoProductivity: Microsoft Office 2007, 2010, 2013, SharePoint 2010, 2013Training, coaching, and onboarding new techniciansIncident management and Problem management

Lead project to implement a training/sandbox environment for internal troubleshooting and skills development. Provide second and third line bilingual support to third party clients for advanced issues related to Microsoft Exchange 2007­/2010 in a hosted and dedicated environment. Provide third level support issues with Account Management, Spam Filtering, Mail routing and internal and external archiving.Monitor network traffic using different applications, including traceroute and nslookup. Worked with Cloud Control, a custom hypervisor­like software built in house, used to manage various servers and processes in a single interface.

Clarify and interpret new functionality for users after deployment of Windows 7 and Office 2010Assist users with MS Office configuration and functionality (Word, Excel, Outlook, PowerPoint)Support users with standard deployed packages (Acrobat X, Nuance PDF Converter, BB Desktop Software, Aderant Expert, Autonomy EAS, TiKit Carpe Diem, EnAct, LexisNexis InterAction)Configure BlackBerry devices and BES accounts for lawyers and paraprofessionalsConfigure mobile Internet devices (iPad, PlayBook, Android tablets) with MDM solutionTroubleshot workstation network connectivity (wired/wireless) and authenticationBuild and configure workstationsTesting and deployment of two factor (RSA) authentication projectTesting for Citrix XenApp environmentTesting for Cisco AnyConnect secure remote connectivityManage IT SharePoint portal contentPrioritised workflow and consistently exceed SLAWork with a distributed team of 14 analysts, providing continuous support for 1000+ users distributed across 5 nationwide offices, including bilingual Montreal and Quebec

Provisioned accounts using Active Directory and Exchange serversManaged access permissions for network shares, SharePoint portals and Dynamics CRM Created deployment images with standard software (Windows 7, Office 2010) and configured workstationsProvisioned TEST and MISC environment servers using VMWare vSphere 4.0Setup and maintained internal and external SharePoint portalsRestructured SharePoint environment so sites were nested in functional groupsTroubleshot workstation network connectivity (wired/wireless) and authenticationMaintained Nortel Meridian PBX systems and phone terminals, provided training to team membersSupported 500+ local and remote sales users with Blackberry Enterprise ServerPiloted support for iOS and Android devices, as part of wider MDM strategyManaged IT procurement and inventory management for distributed offices across North America, including workstations, peripherals and office/server equipmentTrained and supported new team members and co-op students for rapid ramp up and skill sharingSetup, Training and support for internal Mac OS X users for the design team (client)Excelled with dynamics of working as part of a geographically distributed teamWork with a distributed team of 7 analysts, supporting 1200 users across 50 North American offices