• End-to-end Project Management, maintaining Software Development Life Cycle (SDLC), Supported by Agile Scrum methodology • Documenting and eliciting business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed, and more complete understanding of project deliverables.• Leading sprint planning, Sprint retrospectives, and Reviews, Scrum meetings, and User Acceptance Testing (UAT) process.• Developing business process designs and analysis, collaborating with clients to assess current operations and business processes.• Translating business needs into clear and accurate system and technical requirements for improving existing systems• Coordinating with internal UX, Front end , Back end team accordingly

• Responsible for development of features for an application that ensures last mile distribution.• Identify potential customers and facilitate the onboarding process for a seamless experience.• Communicated with end users to identify pain points and collect feedback to ideate new features and evaluate priorities of upcoming backlog items. • Brainstormed new features by analyzing needs of various customer segments to find ways to widen user base.• Groomed product backlog to ensure user stories are complete and ready to be incorporated in sprints.• Conducted acceptance testing to validate features have met their acceptance criteria.

• Analyzed multiple product portfolios by evaluating growth trends, breaking down overhead costs, and examining the revenue generated for each product to identify profitability for products or categories.• Monitored 13 outlet’s operations all across Bangladesh consisting 150+ employees to identify prospective opportunities and pain points in order to optimize customer experience and service quality to ensure demands are met. • Coordinated activities for better customer tracking to identify service turnarounds rates, onboarding rates, and percentage of recurring customers to identify the performances of product segments. • Identified effective distribution channels by observing seasonal demands, location and price sensitivities for the acquisition and retention of customers. • Developed cost targets for negotiations, negotiations strategy and negotiate supply agreements

A.K. Khan & Company Ltd. (AKK) has been a leader among the ever-growing industry giants of Bangladesh. AKK has played a pioneering and leadership role by establishing Financial Institutions, Deep Sea Fishing and Telecommunication. Today, as we step into the future, we continue our commitment in the industrial development of Bangladesh by exploring opportunities from Agriculture to Heavy Engineering. With a successful history of Joint Ventures with foreign companies for the last three decades, AKK has developed key expertise in partnering with large MNCs across the globe and still continues to explore new joint venture partners for its various ventures. Currently, AKK plans to establish new businesses in Hospitality, Power Generation, Textiles, Real Estate, Inland Container Terminal and A K Khan Special Economic Zone (AKSEZ).Duties/Responsibilities: 1. Training POS end users 2. Assisting Senior Manager with the Transaction Processing system (TPS) framework 3. Reconciling financial Data 4. Preparing the presentation on different Financial Trend analysis. 5. Assisting senior manager with project finance.