Administrative Manager
For the seamless execution of daily HR functions and improving personnel performance, I led full HR lifecycle operations from recruitment to retirement.Through proper planning and implementation of effective HR policies & business strategy as well as the union negotiation, I delivered strategic and viable HR consultation, support, and advice to top leadership, department heads, and personnel.Through close interaction with management teams, I devised and executed effective employee development and compensation strategies, performance measurements, and related activities.Aimed at identifying core weaknesses for the continuous growth and development of people, programs, and processes I conducted and led comprehensive research.Through the utilization of the HR website and related media to enable HR processes and optimize understanding and consistent use I coordinated all scheduling, payroll, and office activities for Miami and Fort Lauderdale.For the initiation of informed decisions, I analyzed workplace issues and detailed incidents professionally, while reporting major problems and findings to senior executives.Some of my selected contributions are...• Generated daily timesheets for invoicing, receiving $2.5M per year.• Processed 10K+ payroll hours weekly, supervised 250+ staff schedules, and recruited a talented team of 250+.• Boosted 85% hire rate and minimized churn by 15% through supervision of customer-focused HR services.• Optimized 76% operational efficiency through proper management of HR programs, policies, and processes.• Determined and delivered individualized training and mentorship to personnel.• Hired new employees and drafted recruitment policies for ensuring transparent and fair staffing processes.• Highlighted and suggested changes to processes, boosting customer service department efficiency and responsiveness.• Oversaw and evaluated staff performance to complete 90-day probationary reviews.
